Remote Health Coach Manager — Lead & Scale Coaching

Userc Dehradun; United States, Northern America, Americas; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Flexible PTO

Future Membership

Wellness stipend

Learning & development budget

Job summary

Future PLC is seeking a Health Coach Manager to lead a team of Board Certified Health Coaches and scale Future’s Health Coaching program. This leadership role combines people management with learning & development and cross-functional collaboration with Product, Clinical, and Operations.

You will design onboarding, training curricula, QA rubrics, and SOPs, while driving coaching quality, member outcomes, and operational excellence in a remote-first environment with nationwide scope.

Qualifications

• Board Certified Health Coach (NBC-HWC) required.
• 5+ years of health coaching experience.
• 3+ years managing and developing Board Certified Health Coaches or other clinical coaching teams.
• Experience designing learning programs, facilitation, workshops, or continuing education curricula.
• Demonstrated ability to create SOPs, QA frameworks, and scalable coaching processes.
• Strong data literacy with the ability to translate insights into operational improvements.
• Exceptional communication and stakeholder management skills.
• Experience partnering with Product and cross-functional teams in a fast-paced environment.

Responsibilities

• Lead, coach, and develop a team of Board Certified Health Coaches through regular 1:1s, QA reviews, and performance management.
• Design onboarding, continuing education, workshops, and learning experiences that improve coaching quality.
• Develop SOPs, coaching frameworks, QA rubrics, and best practices to create a consistent, scalable member experience.
• Analyze coaching performance and member outcomes to identify trends and drive continuous improvement.
• Partner with Product, Clinical, Analytics, and Operations to shape the Health Coaching service offering and coach tooling.
• Mentor other leaders and contribute to scaling coaching operations across the organization.

Skills

Board Certified Health Coach

Team management

Learning program design

Data literacy

Stakeholder communication

Job description

Future PLC is seeking a Health Coach Manager to lead a team of Board Certified Health Coaches and scale Future’s Health Coaching program. This leadership role combines people management with learning & development and cross-functional collaboration with Product, Clinical, and Operations.

You will design onboarding, training curricula, QA rubrics, and SOPs, while driving coaching quality, member outcomes, and operational excellence in a remote-first environment with nationwide scope.