Remote Health Coach: Behavior Change Specialist

Sharecare; Austin (TX); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is seeking a Certified Health Coach for a remote, full-time position. You will conduct telephonic coaching, provide education, and motivate participants to adopt healthier behaviors, documenting progress within established workflows.

Training lasts six weeks from 8am–4:30pm CST. The role requires NBHWC training, a health-related bachelor’s degree, and strong coaching and data-entry skills.

Qualifications

• Completed NBHWC certified training program.
• Active NBHWC board certification a plus.
• Bachelor's degree in health-related field required.
• Experience with using chat to deliver coaching sessions a plus.
• Experience with benchmarks and contact center metrics preferred, including adherence to schedule.
• Proficiency in computer data entry and Microsoft Office.

Responsibilities

• Engagement (inbound and outbound) – inform and enroll eligible participants.
• Coaching – provide individualized behavior change coaching.
• Chase (outbound) – reach out to enrolled participants without a scheduled call.
• Coordinate delivery of services with nurses and external vendors.
• Support operational aspects to meet customer requirements.
• Adhere to a schedule and manage caseload for connectivity.
• Participate in daily and monthly meetings; present findings.
• Note and track participants' progress and efficacy of program.

Skills

Interpersonal skills

Communication

Motivational interviewing

Coaching

Documentation via chat

Attention to detail

Shift flexibility

Education

NBHWC certified training program

Bachelor's degree in health-related field

NBHWC board certification (preferred)

Tools

Microsoft Office

Job description

Sharecare is seeking a Certified Health Coach for a remote, full-time position. You will conduct telephonic coaching, provide education, and motivate participants to adopt healthier behaviors, documenting progress within established workflows.

Training lasts six weeks from 8am–4:30pm CST. The role requires NBHWC training, a health-related bachelor’s degree, and strong coaching and data-entry skills.