Remote Head Start Admin & Customer Support

Peers & Partners Inc; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Job summary

Peers & Partners, Inc. is building a talent pool of administrative and customer service professionals to support anticipated opportunities with the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Head Start.

Roles include administrative coordination, meeting support, data entry, and customer service across Head Start programs. Candidates must be organized, able to manage multiple priorities, and communicate professionally with stakeholders.

Qualifications

• Legally authorized to work in the United States and able to meet background and system-access requirements.
• Minimum two years of administrative, operational, customer service or program-support experience.
• Experience coordinating meetings, schedules, logistics, and follow-up activities.
• Proficiency with Microsoft Office and web-based collaboration tools.
• Strong written and verbal communication and ability to work both independently and in a team.

Responsibilities

• Coordinate meetings, schedules, appointments, activities, and logistics.
• Prepare agendas, meeting materials, notes, summaries, and action items.
• Support planning and coordination of meetings, events, trainings, and other activities.
• Prepare and format reports, spreadsheets, presentations, and other documents.
• Draft, edit, and finalize program and administrative documentation.
• Maintain administrative records and data entry in required systems.
• Communicate professionally with federal staff, grant recipients, contractors, and stakeholders.
• Provide additional administrative support as assigned.

Skills

Written and verbal communication

Organizational skills

Attention to detail

Customer/stakeholder support

Team collaboration

Multitasking / time management

Federal/public-sector experience

Head Start experience desirable

Education

Associate degree or higher

Tools

Microsoft Office

Web-based systems

Job description

Peers & Partners, Inc. is building a talent pool of administrative and customer service professionals to support anticipated opportunities with the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Head Start.

Roles include administrative coordination, meeting support, data entry, and customer service across Head Start programs. Candidates must be organized, able to manage multiple priorities, and communicate professionally with stakeholders.