Remote Guest Outreach Specialist

Vacatia; Fort Lauderdale (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Vacatia, a hospitality company, seeks a Call Center Outreach Specialist (Initial Contact Person) for remote work with compensation of $16/hr plus commission. You will be the first contact to inform guests about gifts and complimentary vacation opportunities, guiding leads to coordinators.

Ideal candidates are flexible to evenings, weekends or holidays, with prior call center experience and strong communication.

Qualifications

• Must be flexible to evenings, weekends or holidays when needed.
• Experience in high-volume call center environments preferred.
• Strong rapport-building and effective communication with diverse customers.
• Ability to adapt to new technical platforms.

Responsibilities

• Contact potential guests to inform them of gifts and complimentary vacations.
• Overcome objections and transfer qualified leads to coordinators.
• Track results in internal systems and support evolving departmental needs.

Skills

Call center experience

Communication skills

Technical agility

Job description

Vacatia, a hospitality company, seeks a Call Center Outreach Specialist (Initial Contact Person) for remote work with compensation of $16/hr plus commission. You will be the first contact to inform guests about gifts and complimentary vacation opportunities, guiding leads to coordinators.

Ideal candidates are flexible to evenings, weekends or holidays, with prior call center experience and strong communication.