Remote Call Center Outreach Specialist Lead Qualification

Vacatia; Tampa (FL); Remote; USD 22,000 - 28,000; Full time

Job summary

Vacatia is seeking a Call Center Outreach Specialist to serve as the initial contact with potential guests. You will inform them that their entry forms were selected and present complimentary vacation opportunities, working remotely with a high-energy, fast-paced team.

In this role you will qualify leads, overcome objections, and coordinate with coordinators to finalize arrangements. The position requires flexible hours, including evenings and weekends, and a strong ability to communicate

Qualifications

• Previous call center experience in a high-volume environment is preferred.
• Ability to inform and engage potential guests about complimentary vacations.
• Flexible schedule including evenings, weekends or holidays when needed.

Responsibilities

• Outreach & lead management: contact potential guests about gifts and vacations tied to entry forms.
• Communication & sales support: overcome objections, facilitate three-way calls, transfer qualified leads.
• Operational excellence: track results in systems and support evolving departmental needs.

Skills

Call center

Lead qualification

Outbound calling

Sales support

Communication

Job description

Vacatia is seeking a Call Center Outreach Specialist to serve as the initial contact with potential guests. You will inform them that their entry forms were selected and present complimentary vacation opportunities, working remotely with a high-energy, fast-paced team.

In this role you will qualify leads, overcome objections, and coordinate with coordinators to finalize arrangements. The position requires flexible hours, including evenings and weekends, and a strong ability to communicate