Remote Group Travel Planner — Sales-Focused

Elite Escapes; Waterbury (CT); Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Fully remote work

Comprehensive onboarding and training

Collaborative team atmosphere

Job summary

Elite Escapes is looking for a Remote Group Travel Planner (Sales-Focused) to turn group inquiries into confirmed trips. You will combine destination knowledge, logistics, and consultative sales to match teams, companies, families, and friend groups with the right travel experiences.

You will coordinate room blocks, deposits, and group itineraries, while guiding leaders through payment schedules, policies, and requirements. A passion for bringing people together through travel is essential.

Qualifications

• Interest in group travel, sports travel, corporate meetings and incentives, family reunions, or destination celebrations.
• Travel-industry, sales, hospitality, event planning, customer-service, or booking experience is preferred.
• Excellent written and verbal communication skills.
• Strong organization skills managing multiple quotes, rooming lists, contracts, follow-ups, and client details.

Responsibilities

• Connect with group leaders to understand trip goals, group size, budget, preferred dates, destination ideas, and must-have experiences.
• Recommend destinations, hotels or resorts, room blocks, transportation options, meeting spaces, team-building activities, and group excursions that fit the group's purpose and budget.
• Turn group inquiries into confirmed trips through email, chat, and phone with energy, accuracy, and a client-first approach.
• Explain group travel details clearly, including deposit structures, payment schedules, cancellation policies, rooming lists, name changes, and travel requirements.
• Coordinate group logistics: room allocations, special requests, group rates, contracts, deposits, final payments, and pre-trip communication.
• Handle changes, questions, and concerns quickly and professionally so group leaders and participants feel supported from first quote through return home.
• Share valuable insights on destinations, group-friendly resorts, team activities, corporate meeting facilities, family experiences, and seasonal opportunities.
• Build post-booking relationships that encourage repeat group trips, referrals, testimonials, and long-term partnerships.

Skills

Group travel planning

Sales-oriented

CRM experience

Tools

CRM systems

Online booking platforms

AI tools

Job description

Elite Escapes is looking for a Remote Group Travel Planner (Sales-Focused) to turn group inquiries into confirmed trips. You will combine destination knowledge, logistics, and consultative sales to match teams, companies, families, and friend groups with the right travel experiences.

You will coordinate room blocks, deposits, and group itineraries, while guiding leaders through payment schedules, policies, and requirements. A passion for bringing people together through travel is essential.