Remote Grievances & Appeals Specialist

KYYBA Inc; Detroit (MI); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k

Life insurance

Voluntary insurance

Optional legal plan

Optional identity theft plan

FSA options

Opportunity for advancement

Job summary

Kyyba Inc is looking for a Remote Legal Grievances and Appeals Coordinator to manage and resolve various customer grievances and appeals effectively. This role demands strong analytical and communication abilities, as you'll need to analyze concerns and develop clear, concise responses.

The ideal candidate should have a background in health care administration or law, alongside strong PC skills. You will enjoy benefits like 401k, life insurance, and opportunities for advancement in a

Qualifications

• Strong analytical and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to research and provide clear responses.
• Experience in a fast-paced work environment.

Responsibilities

• Process appeals, grievances, and complaints.
• Analyze customer concerns and conduct research.
• Document steps and actions to resolve issues.
• Communicate outcomes clearly to customers.

Skills

Analytical mindset

Excellent communication

Research skills

Policy application

Time management

Attention to detail

Problem solving

Customer service experience

PC skills

Education

Juris Doctorate

Health Care Administration

English/writing field of study

Job description

Kyyba Inc is looking for a Remote Legal Grievances and Appeals Coordinator to manage and resolve various customer grievances and appeals effectively. This role demands strong analytical and communication abilities, as you'll need to analyze concerns and develop clear, concise responses.

The ideal candidate should have a background in health care administration or law, alongside strong PC skills. You will enjoy benefits like 401k, life insurance, and opportunities for advancement in a