Remote Global Service & Support Director

Mirion Technologies, Inc.; Melbourne (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

A global service company based in Melbourne, FL, is seeking a Director, Global Service & Support Operations. The successful candidate will lead a high-performing team and develop strategies to achieve operational excellence. Candidates must have over 10 years of experience in global technical support, strong leadership capabilities, and a background in regulatory compliance, especially in the medical radiation industry. This full-time position allows for remote work.

Qualifications

• 10+ years of experience in global technical support and field service leadership.
• Extensive experience managing global technical distributor partnerships.
• Background in the medical radiation industry.

Responsibilities

• Develop and implement a strategic vision for global service and support.
• Lead, mentor, and develop a high-performing team.
• Provide oversight of deployment functions managed by the Managed Services partner.

Skills

Global technical support leadership

Technical distributor partnership management

Regulatory compliance knowledge

Process improvement methodologies

Salesforce and ERP systems knowledge

Job description

A global service company based in Melbourne, FL, is seeking a Director, Global Service & Support Operations. The successful candidate will lead a high-performing team and develop strategies to achieve operational excellence. Candidates must have over 10 years of experience in global technical support, strong leadership capabilities, and a background in regulatory compliance, especially in the medical radiation industry. This full-time position allows for remote work.