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Benefits offered by this job
Flexible remote culture
High-impact role in growing businesses
Collaborative international team
Job summary
A leading consumer research company is seeking a Chief Research Operations Officer (CROO) to lead and scale research operations. The ideal candidate will manage a global operations team, oversee the lifecycle of testing processes, enhance automation, and ensure quality across thousands of studies. With 12+ years in managing research operations and experience leading remote teams, the candidate will act as a key member of executive leadership and shape operational strategies. This role offers a fully remote work environment with occasional travel.
Qualifications
12+ years managing large-scale research operations and consumer insights.
Proven experience leading remote teams of 15–40+ people.
Strong background in research-tech platforms and automation.
Ability to scale standardized systems in fast-growth environments.
Excellent leadership and collaboration skills.
Responsibilities
Lead and mentor a global operations organization.
Oversee the lifecycle of IHUTs including logistics and quality control.
Manage execution of global product tests and sensory studies.
Drive a culture of accountability and operational excellence.
Shape long-term operational roadmaps aligned with revenue and growth.
Skills
Managing large-scale research operations
Leading remote teams
Operational expertise in IHUTs
Research-tech platforms knowledge
Excellent communication skills
Job description
A leading consumer research company is seeking a Chief Research Operations Officer (CROO) to lead and scale research operations. The ideal candidate will manage a global operations team, oversee the lifecycle of testing processes, enhance automation, and ensure quality across thousands of studies. With 12+ years in managing research operations and experience leading remote teams, the candidate will act as a key member of executive leadership and shape operational strategies. This role offers a fully remote work environment with occasional travel.