Remote Gift Message QA Specialist

Hrstalentsolutions; Harrisburg (Dauphin County); Remote; USD 32,000 - 35,000; Full time

Job summary

Gift Message Check Assistant reviews gift message fields on online orders, ensuring messages align with print rules and recipient associations. This remote role focuses on accuracy, consistency, and clear communication with fulfillment when changes are needed.

No specific gift-order experience is required; training covers the order system, printing limits, and escalation steps. The position is remote and can be scheduled as part-time or full-time to fit peak periods.

Qualifications

• No gift-order experience is required. Customer service or office administration background is useful, but training will cover the order system, printing limits, and escalation steps.

Responsibilities

• Review gift-message fields on assigned online orders.
• Check length, characters, recipient, and applicable item.
• Preserve the customer's wording unless a permitted format change is specified.
• Flag unclear recipient or message placement.
• Connect a revised message to the correct order.
• Update an approved status or handoff note for fulfillment.
• Refer sensitive or unusual content under the employer's rules.

Job description

Gift Message Check Assistant reviews gift message fields on online orders, ensuring messages align with print rules and recipient associations. This remote role focuses on accuracy, consistency, and clear communication with fulfillment when changes are needed.

No specific gift-order experience is required; training covers the order system, printing limits, and escalation steps. The position is remote and can be scheduled as part-time or full-time to fit peak periods.