Remote Generative AI Trainer & Workshop Facilitator

Phoenixoutcomes; Arlington (VA); Remote; USD 60,000 - 80,000; Full time

Job summary

Phoenixoutcomes seeks an experienced Generative AI Trainer to educate PhoenixTeam staff and client teams on safe, effective use of tools like ChatGPT, Claude, and Copilot. This role emphasizes live facilitation, practical business tasks, and reusable training materials.

Reporting to the Managing Director and Chief AI Engineer, you design workshops, coach learners, and create repeatable content while ensuring alignment with guardrails and privacy requirements.

Qualifications

• Bachelor's degree and 5+ years of relevant experience in training, teaching, facilitation, enablement, consulting, or a related field.
• Hands-on fluency with generative AI tools such as ChatGPT, Claude, or Microsoft Copilot, including prompting, iteration, and verifying results for business use.
• Experience designing understandable training content, such as presentations, exercises, guides, job aids, or recorded demonstrations.
• Demonstrated live and virtual facilitation skills, including explaining unfamiliar technical concepts to non-technical learners and adapting to different needs.
• Sound judgment about confidentiality, data privacy, permitted tools, and the accuracy and limitations of AI-generated content.
• Strong organization, empathy, critical thinking, attention to detail, and ability to coordinate multiple training activities or shifting priorities.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Design and deliver engaging live and virtual generative AI workshops for employees and client staff across functions, experience levels, and practical work scenarios.
• Develop reusable curricula, slide decks, exercises, prompt examples, quick-start guides, job aids, and short recorded demonstrations for independent learning.
• Coach individuals and small groups on approved AI tools for drafting, research, analysis, and process documentation; teach prompting, iteration, and output verification.
• Teach responsible use of AI, including privacy, confidentiality, appropriate data inputs, inaccurate or fabricated outputs, bias, and the need for human review under company and client policies.
• Facilitate mixed-experience groups constructively, address skepticism and learning barriers, answer questions clearly, and adapt instruction to audience needs.
• Coordinate training cohorts, schedules, learning materials, participation, session follow-up, and feedback while managing concurrent priorities.
• Evaluate training effectiveness using participant feedback, confidence surveys, practical application examples, and appropriately available adoption or usage data; share improvement insights.
• Stay current on relevant AI tools and policy changes, test examples before teaching them, and revise training content through a consistent feedback loop.
• Partner with the Managing Director, subject-matter experts, and relevant business or compliance stakeholders to align instruction with actual needs and approved guardrails.

Skills

Facilitation skills

Generative AI tools fluency

Training content design

Confidentiality and data privacy judgm

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Loom

Articulate

Job description

Phoenixoutcomes seeks an experienced Generative AI Trainer to educate PhoenixTeam staff and client teams on safe, effective use of tools like ChatGPT, Claude, and Copilot. This role emphasizes live facilitation, practical business tasks, and reusable training materials.

Reporting to the Managing Director and Chief AI Engineer, you design workshops, coach learners, and create repeatable content while ensuring alignment with guardrails and privacy requirements.