Remote GenAI Engineer: Production-Grade AI & Chatbots

National Debt Relief; Northern (KY); Hybrid; USD 130,000 - 149,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Paid holidays, vacation & sick days

Parental leave (12 weeks)

Transit benefits

Job summary

National Debt Relief is seeking Applied AI Engineers to lead GenAI initiatives, prototyping through deployment, and building production-grade AI solutions for client-facing and internal platforms.

You will work with product, data, engineering, and external vendors to deliver practical GenAI capabilities, including chatbots, document processing, and AI-driven analytics, with a focus on scalability and cost efficiency.

Qualifications

• Bachelor’s degree in data science, Computer Science, Statistics, or a related field required.
• 4 years of experience in machine learning, NLP, or AI engineering, with recent focus on Generative AI.
• Proven, hands‑on experience building and deploying production‑grade AI chatbots in the past 2 years.

Responsibilities

• Design, prototype, and deploy Generative AI solutions across NDR's client-facing and internal platforms.
• Build and optimize applications using large language models (LLMs), vector databases, prompt engineering, and Retrieval-Augmented Generation (RAG) pipelines.
• Own hands-on development of AI-powered chatbots using modern conversational AI frameworks, ensuring production-grade performance, scalability, and compliance.
• Collaborate on development of AI agents for both digital and voice channels, supporting real-time interactions with clients and internal users.
• Work with external vendors to evaluate GenAI platforms and APIs, integrate off-the-shelf solutions, and support production rollouts.
• Build proof-of-concept (POC) applications to evaluate emerging use cases in document classification, summarization, AI-powered knowledge assistants, and more.
• Optimize prompt structures, parameter tuning, and model usage to improve cost-effectiveness and accuracy of deployed AI solutions.
• Partner with the ML/AI Ops Engineer to ensure robust data pipelines, deployments, and observability for GenAI applications.
• Work closely with the Senior Generative AI Product Manager to align technical implementation with user needs, timelines, and business priorities.
• Participate in architectural design discussions with digital, product, and engineering teams to align AI integration across the enterprise.

Skills

Python

LLM apps

Prompt engineering

API orchestration

LLM evaluation

Communication

Education

Bachelor's degree in data science / CS / statistics

Tools

LangChain

Transformers

OpenAI

Hugging Face

FAISS

Pinecone

Chroma

Weaviate

Job description

National Debt Relief is seeking Applied AI Engineers to lead GenAI initiatives, prototyping through deployment, and building production-grade AI solutions for client-facing and internal platforms.

You will work with product, data, engineering, and external vendors to deliver practical GenAI capabilities, including chatbots, document processing, and AI-driven analytics, with a focus on scalability and cost efficiency.