Remote GCP TAM — Public Sector Cloud & Operations

Deloitte France; Michigan; On-site; USD 110,000 - 170,000; Full time

Job summary

Deloitte AI & Engineering is seeking a GCP Technical Account Manager to support Public Sector customers with cloud adoption, planning, issue resolution, and stakeholder coordination. This remote role can be done from within the continental United States, with recruiting ending on 11/21/2026.

You will work with support, product engineering, and SRE teams to resolve issues, coordinate launches, and prepare reviews. A Google Cloud certification and strong communication skills are required.

Qualifications

• Bachelor's degree or 12+ years of professional experience in cloud infrastructure, cloud operations, software development, or technical consulting.
• 4+ years of experience supporting customers with Google Cloud implementations, cloud transformation programs, technical support, customer launches, release management, escalations, or technical consulting.
• 1+ years of experience designing, developing, supporting, or operating microservices, distributed systems, and APIs using software development practices.
• Must currently hold a Google Cloud Professional certification in at least one of the listed titles.
• Ability to travel up to 10%, on average, based on work and clients served.
• Must be legally authorized to work in the United States without employer sponsorship.

Responsibilities

• Coordinate technical activities across assigned customer workstreams and track customer issues, risks, dependencies, action items, and upcoming milestones.
• Collaborate with client Support, Product Engineering, and Site Reliability Engineering teams to resolve technical issues and customer escalations.
• Support customer launches, capacity planning, product releases, and operational readiness activities.
• Prepare materials for technical reviews, quarterly business reviews, and customer meetings; document customer needs and communicate product feedback to client teams.
• Recommend Google Cloud practices that improve adoption, reliability, security, and performance; escalate complex issues to the Senior Technical Account Manager.

Skills

Independent work

Communication

Detail oriented

Relationship building

Project leadership

Multitasking

Interpersonal skills

Deadline management

Guidance to others

Education

Bachelor's degree or 12+ years experience

Job description

Deloitte AI & Engineering is seeking a GCP Technical Account Manager to support Public Sector customers with cloud adoption, planning, issue resolution, and stakeholder coordination. This remote role can be done from within the continental United States, with recruiting ending on 11/21/2026.

You will work with support, product engineering, and SRE teams to resolve issues, coordinate launches, and prepare reviews. A Google Cloud certification and strong communication skills are required.