Remote Functional Support Intern: Oracle HR/LMS

CAI; Baton Rouge (LA); Remote; USD 38,000 - 46,000; Full time

Job summary

CAI is seeking a Functional Support Analyst Intern to support the Payroll portal and Oracle ERP HR/Payroll modules, interfacing with the portal and providing customer service. You'll also assist with the LMS and eLearning platforms in a enterprise environment.

This full-time internship runs June 7, 2027 through August 6, 2027, requiring 40 hours per week. All work is performed within the United States, with remote work flexibility and no sponsorship offered.

Qualifications

• Currently a junior pursuing a CS/IS degree with strong analytical abilities.
• GPA of 3.5 or higher required.
• Strong written and verbal communication and multitasking capability.

Responsibilities

• Log calls from a central call center and log tickets into ServiceNow.
• Assist with Level 1 support for eLearning and Payroll Portal issues.
• Develop job aid documentation and escalate to team leads when needed.
• Work within Service Level Agreement guidelines and learn new tools.

Skills

Analytical skills

Customer service

Communication skills

Multitasking

Education

Pursuing CS/IS degree

GPA 3.5+

Tools

Windows 10/11

Office 365

Job description

CAI is seeking a Functional Support Analyst Intern to support the Payroll portal and Oracle ERP HR/Payroll modules, interfacing with the portal and providing customer service. You'll also assist with the LMS and eLearning platforms in a enterprise environment.

This full-time internship runs June 7, 2027 through August 6, 2027, requiring 40 hours per week. All work is performed within the United States, with remote work flexibility and no sponsorship offered.