Remote Front Desk Security Specialist – Access Control

Koniag Government Services; Nashville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company matching

Flexible spending accounts

Paid holidays

3 weeks paid time off

Job summary

Koniag Services, Inc., a Koniag Government Services company, is seeking a Remote Front Desk Security Specialist to join our team. The candidate will manage virtual access control, visitor management, and security monitoring from a remote environment, requiring a security clearance.

Responsibilities include handling access requests, validating identities, maintaining logs, and coordinating with on-site personnel during incidents, while ensuring policy compliance and professional communication.

Qualifications

• High School Diploma or GED is required; an Associate’s or Bachelor’s degree in Criminal Justice, Security Management, or a related field is preferred.
• 2+ years of experience in security, law enforcement, military, or related fields.
• Experience in front desk operations, customer service, or access control management.
• Experience with security monitoring systems, access control platforms, or video surveillance.

Responsibilities

• Serve as the virtual front desk security point of contact, monitoring access control systems and security cameras remotely in real time.
• Greet and authenticate visitors and personnel via virtual platforms, verifying identities before granting access.
• Monitor access requests and security alerts, responding promptly and professionally.
• Maintain accurate visitor and access logs in line with security policies.
• Coordinate with on-site security and law enforcement as needed during incidents.
• Enforce security policies and ensure compliance with regulations and customer requirements.
• Issue and manage visitor badges and temporary credentials in coordination with on-site staff.
• Monitor multiple camera feeds and dashboards, escalating anomalies promptly.

Skills

English communication

Video conferencing

Access control systems

Visitor management

Remote security monitoring

Security clearance

PII handling

Incident response

Education

High School Diploma

Associate or Bachelor in Criminal Justice/Security Management

Tools

Lenel

Genetec

Envoy

Job description

Koniag Services, Inc., a Koniag Government Services company, is seeking a Remote Front Desk Security Specialist to join our team. The candidate will manage virtual access control, visitor management, and security monitoring from a remote environment, requiring a security clearance.

Responsibilities include handling access requests, validating identities, maintaining logs, and coordinating with on-site personnel during incidents, while ensuring policy compliance and professional communication.