Remote Freelance Academic Advisor - Customer-Focused

Community Development Partners, LLC.; Chesapeake (VA); Remote; USD 66,000 - 88,000; Part time

Benefits offered by this job

401(k) matching

Flexible remote options

Job summary

Community Development Partners in Chesapeake, VA is seeking a freelance Academic Advisor with 5 years in customer service to drive customer outcomes. You will respond to requests, build interpersonal skills, and proactively manage VA compliance issues.

The role offers a salary range of $66,000 to $88,000 with 401(k) matching and flexible remote options. Candidates must be authorized to work in the United States and demonstrate clear written communication.

Qualifications

• 5 years of customer service experience.
• Ability to handle freelance/remote work settings.
• Authorized to work in the United States without sponsorship.
• Strong written communication.

Responsibilities

• Turn 5 of pattern recognition into faster general calls
• Respond to internal and external requests in a timely, professional manner
• Build the Interpersonal Skills habits a mid-level role can lean on for years
• Anticipate the VA compliance wrinkle before it becomes a fire
• Ensure compliance with company policies and applicable VA regulations
• Keep the Community Development Partners backlog ruthlessly honest about what's truly next

Skills

Customer Service

Interpersonal Skills

Goal Setting

US Work Authorization

Written Communication

Job description

Community Development Partners in Chesapeake, VA is seeking a freelance Academic Advisor with 5 years in customer service to drive customer outcomes. You will respond to requests, build interpersonal skills, and proactively manage VA compliance issues.

The role offers a salary range of $66,000 to $88,000 with 401(k) matching and flexible remote options. Candidates must be authorized to work in the United States and demonstrate clear written communication.