Remote Fraud Prevention Analyst II — Detect & Stop Loss

First Citizens Bank; Jacksonville (FL); Remote; USD 60,000 - 90,000; Full time

Job summary

First Citizens Bank is seeking a Fraud Prevention Analyst III for a remote role that may be hired only in Raleigh, NC or Jacksonville, FL. The position analyzes transactions across payment channels to detect suspicious activity and mitigate risks while protecting accounts from fraudulent transactions.

The role involves investigating fraud, communicating findings to clients and peers, and providing training to newer associates.

Qualifications

• Bachelor's Degree and 4 years of experience in Branch Operations, Bank Fraud Prevention, or a Teller position OR High School Diploma or GED and 8 years of experience in Branch Operations, Bank Fraud Prevention, or a Teller position.
• Preferred Area of Experience: Knowledge of various payment channels.
• Skill(s): Familiarity with Bank policies, procedures, and practices including related industry and regulatory issues, Knowledge of Bank systems and applications, Ability to quickly grasp new vendor software, Internet research skills.

Responsibilities

• Analyzes transactions for multiple payment channels to identify high-risk situations and fraudulent activity.
• Investigates potential risks, fraud, and internal control breakdowns.
• Provides support and guidance to associates and clients in resolving fraudulent activity and protecting accounts.
• Tracks metrics based on analysis and case information for reporting purposes.

Skills

Bank policies

Bank systems

Vendor software

Internet research

Education

Bachelor's degree in relevant field

High school diploma or GED

Job description

First Citizens Bank is seeking a Fraud Prevention Analyst III for a remote role that may be hired only in Raleigh, NC or Jacksonville, FL. The position analyzes transactions across payment channels to detect suspicious activity and mitigate risks while protecting accounts from fraudulent transactions.

The role involves investigating fraud, communicating findings to clients and peers, and providing training to newer associates.