Card Fraud Analytics Lead (Hybrid – Raleigh)

Coastal Credit Union; Raleigh (NC); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Coastal Federal Credit Union in Raleigh, NC invites a Card Fraud Analyst to lead advanced card fraud detection, prevention, and analysis. This hybrid role partners with internal teams and third‑party vendors to design rules, assess trends, and minimize member financial loss.

You will develop dashboards, optimize rules, collaborate with Card Disputes, and support compliance with Regulation E and Z. Candidates should have 3+ years in financial services fraud and experience with SQL/Power BI and

Qualifications

• Three years of financial institution experience in sales, lending, operations, or fraud.
• Two years of experience with relational database systems, such as Microsoft SQL, PowerBI or equivalent, and fraud rule analysis preferred.

Responsibilities

• Fraud analytics, reporting, and trend analysis using large data sets.
• Fraud rule development, testing, and optimization.
• Cross-functional partnership and escalation management.
• Vendor and system support for configurations and tickets.
• Compliance, policy, and risk interpretation and guidance.
• Process improvement, documentation, and knowledge sharing.

Skills

Fraud analysis

Cross-functional collaboration

Vendor coordination

Data-driven decision making

Education

Related bachelor's degree or four years of additional experience in lieu of degree

Tools

Microsoft SQL

PowerBI

Job description

Coastal Federal Credit Union in Raleigh, NC invites a Card Fraud Analyst to lead advanced card fraud detection, prevention, and analysis. This hybrid role partners with internal teams and third‑party vendors to design rules, assess trends, and minimize member financial loss.

You will develop dashboards, optimize rules, collaborate with Card Disputes, and support compliance with Regulation E and Z. Candidates should have 3+ years in financial services fraud and experience with SQL/Power BI and