Remote Fraud Investigator – Check & ACH/Wire (Contract)

Insight Global; United States; À distance; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

DCFSA

401k retirement plan

Résumé du poste

Insight Global is seeking a detail-oriented Fraud Specialist to support a remote banking fraud operations team on a contract basis. The role focuses on check fraud investigations and check dispute processing, with additional exposure to ACH and wire fraud investigations.

The ideal candidate will have banking experience, strong analytical skills, and the ability to handle a high-volume caseload while maintaining accuracy and timely decisions.

Qualifications

• 1+ years of banking, credit union, fraud operations, disputes, or financial services experience.
• Experience reviewing financial transactions and conducting investigations.
• Strong attention to detail and critical thinking skills.
• Ability to recognize suspicious activity and identify fraud indicators.
• Comfortable working in a fast-paced, production-driven environment.
• Strong written documentation and organizational skills.
• Proficiency with Microsoft Office applications.

Responsabilités

• Review and investigate suspected check fraud cases and check disputes.
• Analyze account activity to determine potential fraudulent behavior.
• Compare disputed checks against historical account activity and previously issued checks.
• Identify red flags and escalate complex or unusual cases to management as appropriate.
• Make decisions regarding check returns, payment denials, or other fraud-related actions based on investigation findings.
• Follow established fraud procedures while documenting investigative outcomes accurately.
• Assist with ongoing updates to fraud processes and procedures.
• Support investigations involving ACH and wire fraud as needed.
• Manage a high-volume workload while maintaining accuracy and quality standards.
• Collaborate with internal fraud, operations, and risk teams to resolve cases efficiently.

Description du poste

Insight Global is seeking a detail-oriented Fraud Specialist to support a remote banking fraud operations team on a contract basis. The role focuses on check fraud investigations and check dispute processing, with additional exposure to ACH and wire fraud investigations.

The ideal candidate will have banking experience, strong analytical skills, and the ability to handle a high-volume caseload while maintaining accuracy and timely decisions.