Remote Forward Deployed SSE Architect - Enterprise Security

Cisco; United States; On-site; USD 187,000 - 268,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid parental leave

Paid time off and sick time

Job summary

Cisco Security Business Group is hiring a Forward Deployed Engineer. This fully remote role can be based anywhere in the United States, with up to 50% travel in the USA and internationally.

You will lead technical relationships with large SSE accounts, influence product direction, and coordinate globally with engineering teams. You will serve as the technical link between customers and Cisco SSE product management, balancing timelines and customer impact while driving deployment best practices

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field with 10+ years of professional experience in networking, security, or cloud infrastructure.
• 7+ years in networking/security with direct customer ownership.
• Strong DNS, routing, IPsec tunnels, TLS, SAML, SWG/Web Proxy, and cloud networking experience.
• Experience across zero trust access, VPN, web inspection in the cloud, CASB, DLP, and firewall policy.
• 5+ years of experience with identity and SSO integrations (SAML/OIDC, SCIM) in enterprise deployments.

Responsibilities

• Lead the technical relationship on a named set of large and/or strategic SSE accounts, including critical issues end to end.
• Drive proactive account health by improving deployment and rollout planning, configuration and policy consistency.
• Build clean escalations for engineering - timeline, impact, repro, logs, pcaps, redacted configs - and translate outcomes back to the customer.
• Feed recurring customer patterns back into product and engineering roadmaps as concrete requirements.
• Build and support the CX-driven runbooks and documentation from lessons learned and for future SSE deployments.
• Use AI-assisted log analysis with strong judgment; don't ship unverified conclusions to either side.
• Script (Bash/Python) for diagnostics, health checks, automations, and lab reproduction.

Skills

Networking

Security

Cloud networking

Zero trust

VPN

Web proxy

DNS

Routing

TLS

SAML

SSO

Education

Bachelors in CS/CE/IT or related

Masters in related field

Job description

Cisco Security Business Group is hiring a Forward Deployed Engineer. This fully remote role can be based anywhere in the United States, with up to 50% travel in the USA and internationally.

You will lead technical relationships with large SSE accounts, influence product direction, and coordinate globally with engineering teams. You will serve as the technical link between customers and Cisco SSE product management, balancing timelines and customer impact while driving deployment best practices