Remote Flight Operations Coordinator

Scale Army Careers; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Scale Army Careers is seeking a Flight Operations Coordinator to support private aviation flight operations in a fully remote role with EST hours. You will coordinate daily flight logistics between pilots, passengers, brokers, FBOs, and vendors, ensuring smooth execution and top-tier customer service.

The role requires 2–5 years of coordinating private aviation or Part 135 operations, and experience with pilots, FBOs, and vendors.

Qualifications

• 2–5 years of experience coordinating private aviation or Part 135 flight operations.
• Prior experience supporting business aviation flight departments is required.
• Experience coordinating with pilots, FBOs, maintenance providers, brokers, and third-party vendors.
• Familiarity with FAA regulations and private aviation procedures is highly preferred.
• Experience managing multiple flight operations simultaneously.

Responsibilities

• Coordinate daily flight logistics with pilots, passengers, brokers, FBOs, ground transportation providers, hotels, and maintenance vendors.
• Communicate flight schedules, operational updates, and itinerary changes to all stakeholders.
• Support the Operations team in managing day-of-flight logistics.
• Monitor timelines and proactively identify scheduling conflicts or disruptions.
• Coordinate hotels, rental vehicles, fuel providers, catering, and other operational vendors.
• Assist with maintaining preferred vendor relationships and pricing.
• Verify pilot expense reports and supporting documentation for accuracy and compliance.
• Monitor vendor performance and elevate service issues when necessary.
• Serve as the primary point of contact for brokers, passengers, pilots, and vendors throughout the flight coordination process.
• Provide timely updates regarding delays and operational adjustments.
• Deliver exceptional customer service in time-sensitive situations.
• Maintain accurate flight records and operational documentation.
• Ensure information is recorded in internal systems.
• Support administrative tasks contributing to efficient operations.
• Collaborate with Operations, Maintenance, Dispatch, and Leadership.
• Support process improvements that enhance efficiency and customer experience.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Scheduling software

MS Office

Documentation

Customer service

Attention to detail

Calm under pressure

Job description

Scale Army Careers is seeking a Flight Operations Coordinator to support private aviation flight operations in a fully remote role with EST hours. You will coordinate daily flight logistics between pilots, passengers, brokers, FBOs, and vendors, ensuring smooth execution and top-tier customer service.

The role requires 2–5 years of coordinating private aviation or Part 135 operations, and experience with pilots, FBOs, and vendors.