Remote-First EWX Intern — Analytics & AI Ops

Jackalope Digital LLC; New York, Northern (NY, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Coinbase is offering a 12-week internship in the Summer of 2027 within the Employee & Workplace Experience (EWX) team of People Success. You will own an initiative to improve how we design, measure, and scale employee experiences across remote and in-person environments.

You’ll contribute to program analytics, AI-driven operations, and program design, gaining hands-on experience in building dashboards, automating workflows, and driving data-informed decisions.

Qualifications

• Currently pursuing or recently completed a degree in Data Science, Business Analytics, Operations Management, Industrial/Organizational Psychology, or a related field with demonstrated coursework or projects in process improvement.
• Proficiency in Google Workspace with working familiarity with at least one project management or process mapping tool (e.g., Asana, Jira, Lucidchart).
• Demonstrated ability to collect, analyze, and present data to inform operational decisions (e.g., through coursework, prior internships, or personal projects).
• Hands‑on experience using generative AI tools (e.g., ChatGPT, Claude, Gemini) to draft content, automate workflows, or prototype solutions.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business‑ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Program analytics & measurement: Build or improve dashboards that track program effectiveness, engagement, and ROI across EWX initiatives.
• AI-assisted operations: Identify manual, repetitive workflows and design AI-powered solutions to automate or streamline them.
• Program design & iteration: Analyze participation data, employee feedback, and outcome signals to recommend improvements to existing programs or design new ones.
• Operational systems improvement: Work with internal platforms to improve data quality, user experience, or reporting capability.
• Change management & communication: Support change management strategies and stakeholder communications to ensure smooth adoption of new processes and initiatives.

Skills

Analytics

Data analysis

Data visualization

Generative AI

Education

Data Science / related degree

Tools

Google Workspace

Asana

Jira

Lucidchart

Job description

Coinbase is offering a 12-week internship in the Summer of 2027 within the Employee & Workplace Experience (EWX) team of People Success. You will own an initiative to improve how we design, measure, and scale employee experiences across remote and in-person environments.

You’ll contribute to program analytics, AI-driven operations, and program design, gaining hands-on experience in building dashboards, automating workflows, and driving data-informed decisions.