Remote-First Director, Revenue Performance & Analytics

University of Michigan; Ann Arbor (MI); Remote; USD 180,000 - 240,000; Full time

Job summary

University of Michigan is seeking a Director of Revenue Cycle Performance & Informatics to lead analytics, reporting, and informatics across Michigan Medicine and U‑M Health. You will translate complex operational and financial data into actionable insights and partner with multiple departments to improve performance.

The role requires deep Epic Revenue Cycle expertise, strong leadership, and the ability to drive enterprise-wide process improvements and education efforts.

Qualifications

• Bachelor's degree in a relevant field and 8+ years in healthcare Revenue Cycle or analytics.
• Experience leading analytics, reporting, and informatics across large health systems.
• Knowledge of Epic Revenue Cycle workflows and reporting tools required.
• Track record building performance measures and dashboards for decision-making.
• Ability to translate complex data into actionable recommendations.
• Experience educating operational or clinical audiences.

Responsibilities

• Lead development of standardized Revenue Cycle metrics, dashboards, and reports across the enterprise.
• Analyze trends, identify drivers like denials and revenue leakage, and provide clear recommendations.
• Partner with leaders to prioritize opportunities and drive sustainable improvements.
• Serve as SME in Epic Revenue Cycle, workflows, and reporting tools; collaborate with IT and analytics teams.
• Connect clinical and administrative workflows to Revenue Cycle outcomes and standardize practices across sites.
• Develop and deliver education and training on Epic workflows, reporting tools, and analytics.
• Apply automation and AI to improve visibility, reduce manual effort, and enable proactive decisions.
• Lead staff, set priorities, and foster accountability and innovation.
• Build partnerships with Revenue Cycle, clinical departments, Finance, IT, and enterprise teams; communicate insights to leaders.

Skills

Healthcare analytics

Revenue Cycle expertise

Leadership

Communication

Cross-functional collaboration

Data storytelling

Problem solving

Strategic thinking

Education

Bachelor's degree in business, health administration, healthcare informatics, information systems, finance, data analytics, or a related field

Master's degree in healthcare administration, health informatics, business administration, or related field

Tools

Epic Clarity

Epic Caboodle

Epic Reporting Workbench

SlicerDicer

Power BI

Tableau

SQL

Job description

University of Michigan is seeking a Director of Revenue Cycle Performance & Informatics to lead analytics, reporting, and informatics across Michigan Medicine and U‑M Health. You will translate complex operational and financial data into actionable insights and partner with multiple departments to improve performance.

The role requires deep Epic Revenue Cycle expertise, strong leadership, and the ability to drive enterprise-wide process improvements and education efforts.