Remote Financial Aid Systems Analyst

Wake Forest University Pre-College Programs; North Carolina; Hybrid; USD 70,000 - 100,000; Full time

Job summary

Wake Forest University is seeking a Financial Aid Systems Analyst to support reliable operation of our financial aid systems, data exchanges, and related technologies. This role collaborates with the Financial Aid Systems Manager and cross-functional teams to ensure accurate and timely movement of financial aid data, testing, training, and continuous process improvement.

The ideal candidate has a mix of financial aid knowledge and technical aptitude, strong analytical skills, and the ability to

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Experience with financial aid, student information systems, or other complex data-processing environments.
• Ability to learn and support specialized software applications and technical business processes.
• Strong analytical and problem-solving skills, including investigation of processing errors.
• Attention to detail and ability to recognize when results require additional review.
• Ability to work independently and meet deadlines in a time-sensitive environment.
• Strong written and verbal communication skills; ability to explain technical information to users.
• Ability to develop clear procedural documentation and training materials.

Responsibilities

• Perform and monitor recurring financial aid systems operations and data-processing activities.
• Support data exchanges involving federal and institutional financial aid systems.
• Monitor file transmissions and investigate processing failures.
• Support PowerFAIDS administration including batch processes and annual setup.
• Assist with Workday Student functionality and configuration changes.
• Participate in testing system releases, integrations, and new processes.
• Collaborate with multiple university departments to troubleshoot issues.
• Maintain documentation, processing calendars, and reference materials.

Skills

Analytical skills

Attention to detail

Communication skills

Independent work

Software/app knowledge

Education

Bachelor’s degree or equivalent

Tools

PowerFAIDS

Workday Student

SAIG

EDconnect

IS IR

COD

Job description

Wake Forest University is seeking a Financial Aid Systems Analyst to support reliable operation of our financial aid systems, data exchanges, and related technologies. This role collaborates with the Financial Aid Systems Manager and cross-functional teams to ensure accurate and timely movement of financial aid data, testing, training, and continuous process improvement.

The ideal candidate has a mix of financial aid knowledge and technical aptitude, strong analytical skills, and the ability to