Remote Financial Aid Advisor for Student Success

Joyce University; Draper (UT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Self-directed PTO

401(k) with employer match

Medical, dental, and vision insurance

Disability coverage

Professional development opportunities

Remote work option for highlyqualified

Job summary

Joyce University is seeking a Financial Aid Advisor to guide students and families through the financial aid journey with clarity, care, and confidence. You’ll support FAFSA completion, award packaging, and compliance, while counseling students across appointments, workshops, calls, and virtual tools.

You will collaborate with multiple departments to improve enrollment, retention, and student satisfaction, and participate in orientations, information sessions, and student forums.

Qualifications

• 2–3 years of experience working directly with students and families in Financial Aid.
• Working knowledge of Title IV financial aid regulations.
• Bachelor’s degree preferred, but not required.

Responsibilities

• Guide students through the financial aid process, from FAFSA completion to award packaging.
• Review and analyze financial aid applications to determine eligibility for federal, state, and institutional aid.
• Award and adjust aid packages in compliance with regulations and policies.
• Counsel students and families through individual appointments, workshops, calls, email, and virtual tools.
• Manage verification files, resolve discrepancies, and submit corrections.
• Evaluate special and unusual circumstances with sound judgment and empathy.
• Collaborate across departments to support enrollment, retention, and student satisfaction.
• Present at orientations, information sessions, and student forums.
• Support exit counseling for students who withdraw or graduate.
• Contribute to team initiatives, continuous improvement efforts, and university events.

Skills

Analytical thinking

Communication skills

Data handling

Compliance knowledge

Service mindset

Education

Bachelor’s degree preferred

Job description

Joyce University is seeking a Financial Aid Advisor to guide students and families through the financial aid journey with clarity, care, and confidence. You’ll support FAFSA completion, award packaging, and compliance, while counseling students across appointments, workshops, calls, and virtual tools.

You will collaborate with multiple departments to improve enrollment, retention, and student satisfaction, and participate in orientations, information sessions, and student forums.