Financial Aid Advisor

Joyce University; Draper (UT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Self-directed PTO

401(k) with employer match

Medical, dental, and vision insurance

Disability coverage

Professional development opportunities

Remote work option for highlyqualified

Job summary

Joyce University is seeking a Financial Aid Advisor to guide students and families through the financial aid journey with clarity, care, and confidence. You’ll support FAFSA completion, award packaging, and compliance, while counseling students across appointments, workshops, calls, and virtual tools.

You will collaborate with multiple departments to improve enrollment, retention, and student satisfaction, and participate in orientations, information sessions, and student forums.

Qualifications

• 2–3 years of experience working directly with students and families in Financial Aid.
• Working knowledge of Title IV financial aid regulations.
• Bachelor’s degree preferred, but not required.

Responsibilities

• Guide students through the financial aid process, from FAFSA completion to award packaging.
• Review and analyze financial aid applications to determine eligibility for federal, state, and institutional aid.
• Award and adjust aid packages in compliance with regulations and policies.
• Counsel students and families through individual appointments, workshops, calls, email, and virtual tools.
• Manage verification files, resolve discrepancies, and submit corrections.
• Evaluate special and unusual circumstances with sound judgment and empathy.
• Collaborate across departments to support enrollment, retention, and student satisfaction.
• Present at orientations, information sessions, and student forums.
• Support exit counseling for students who withdraw or graduate.
• Contribute to team initiatives, continuous improvement efforts, and university events.

Skills

Analytical thinking

Communication skills

Data handling

Compliance knowledge

Service mindset

Education

Bachelor’s degree preferred

Job description

Description

Join Us in Transforming Healthcare Education

At Joyce University, we believe every student can, should, and will succeed—and financial aid advisors play a vital role in making that belief a reality. As a Financial Aid Advisor, you’ll do more than process paperwork—you’ll guide students and families through one of the most important decisions of their educational journey with clarity, care, and confidence.

Description

Join Us in Transforming Healthcare Education

At Joyce University, we believe every student can, should, and will succeed—and financial aid advisors play a vital role in making that belief a reality. As a Financial Aid Advisor, you’ll do more than process paperwork—you’ll guide students and families through one of the most important decisions of their educational journey with clarity, care, and confidence.

What You'll Do

As a Financial Aid Advisor, you will serve as a trusted resource for students and families by:

• Guiding students through the financial aid process, from FAFSA completion to award packaging
• Reviewing and analyzing financial aid applications to determine eligibility for federal, state, and institutional aid
• Awarding and adjusting aid packages in compliance with all applicable regulations and policies
• Counseling students and families through individual appointments, workshops, phone calls, email, and virtual tools
• Managing verification files, resolving discrepancies, and submitting required corrections
• Evaluating special and unusual circumstances with sound judgment and empathy
• Collaborating across departments to support enrollment, retention, and student satisfaction
• Presenting at orientations, information sessions, and student forums
• Supporting exit counseling for students who withdraw or graduate
• Contributing to team initiatives, continuous improvement efforts, and university events

Your work ensures students have access to the resources they need—and the confidence to move forward.

What’s in It for You

At Joyce University, we believe taking care of our people is essential to taking care of our students. When you join our team, you’ll be supported with benefits designed to help you thrive—professionally and personally.

• A generous self-directed PTO policy that supports balance and flexibility
• Paid holidays and a 401(k) with employer match
• Comprehensive medical, dental, and vision insurance
• Fully paid short-term and long-term disability coverage
• Professional development opportunities and world-class continuing education assistance
• A supportive, collaborative team environment where your voice is valued

Requirements

What You Bring

We’re looking for someone who leads with service, communicates clearly, and values precision.

Qualifications And Experience

• 2–3 years of experience working directly with students and families in Financial Aid
• Working knowledge of Title IV financial aid regulations
• Bachelor’s degree preferred, but not required

Skills and Strengths

• Strong analytical and problem-solving abilities
• Clear, compassionate communication—written and verbal
• Comfort working with data, calculations, and compliance requirements
• Ability to exercise sound judgment in nuanced or sensitive situations
• A service-oriented mindset with a genuine desire to help others succeed
• Collaborative, accountable, and adaptable in a fast-paced environment

Why Joyce University

At Joyce University, our culture is built on integrity, service, learning, and connection. We invest in our people because we know empowered employees create empowered students.

• Mission-driven work that directly supports student success
• Supportive, collaborative team environment
• Opportunities for professional growth and continuous learning
• Flexibility with on-campus or remote work options for highly qualified candidates
• A university culture that values people, purpose, and progress