Remote Finance Applications Systems Analyst

Virgin Hotels; Miami (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Virgin Hotels seeks a Finance Applications Systems Analyst to analyze, configure, and support back-of-house systems across the Virgin Hotels Collection. You will gather requirements, test solutions, and ensure data integrity and process improvements for Finance, People Systems, Legal and related teams.

You will act as SME for key systems, monitor performance, validate releases, and drive documentation, training, and security compliance in a hybrid Miami-based environment.

Qualifications

• 5+ years of progressive technology experience, including application support, business analysis and project management, is required.
• Financial systems management experience, including a strong understanding of accounting package infrastructure, is required.
• Understanding of accounting standards and financial reporting requirements for a global organization is required.
• Experience in supporting hospitality IT environments with knowledge of on-property hospitality technologies and how they interact is strongly preferred.
• Human Resource systems management experience is preferred.
• University degree in Information Technology or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job is preferred.

Responsibilities

• Act as subject matter expert for assigned systems providing advanced end-user support and analysis for incidents and recurring issues.
• Collaborate to gather stakeholder business requirements, evaluate solutions, and ensure application designs support organizational objectives and workflows.
• Translate business needs into clear system specifications, process flows, and use cases for technical teams and business partners.
• Develop and execute test cases; support user acceptance testing (UAT) with business users. Validate that delivered solutions meet approved requirements prior to release.
• Proactively monitor application workflow, health, performance, and usage, identify optimization opportunities. Support data validation, reconciliation, and reporting accuracy across systems.
• Support change/release processes by validating requirements, coordinating testing activities, & ensuring deployment readiness. Follow structured production changes/releases best practices.
• Manage the integration of the organization’s BOH applications with internal and external systems, ensuring seamless data flow and interoperability across platforms.
• Participate in cross-functional teams for BOH application-related projects, including system upgrades, new implementations, and transformation initiatives.
• Create and maintain system documentation, including requirements of documents, process maps, configuration details, and support procedures.
• Identify/recommend system and process improvements to enhance efficiency and user experience.
• Develop user guides and training materials; facilitate user onboarding and adoption of new systems.
• Support enforcement of security protocols within BOH applications, including user access controls, data protection, and compliance with relevant standards (e.g., PCI, GDPR, HIPAA, SOX).
• Develop and maintain application focused disaster recovery plans; conduct regular testing to ensure recovery objectives are met.
• Work closely with IT Applications, Infrastructure & Operations, and business teams to ensure alignment. Support system audits and compliance reviews as required.
• This role reports to the Vice President of Information Technology, Applications.

Skills

Application support

Business analysis

Project management

Financial systems

Hospitality IT

Requirements gathering

Education

University degree in Information Technology

Bachelor's degree in related field

Job description

Virgin Hotels seeks a Finance Applications Systems Analyst to analyze, configure, and support back-of-house systems across the Virgin Hotels Collection. You will gather requirements, test solutions, and ensure data integrity and process improvements for Finance, People Systems, Legal and related teams.

You will act as SME for key systems, monitor performance, validate releases, and drive documentation, training, and security compliance in a hybrid Miami-based environment.