Remote Field Training Architect

International Dairy Queen, Inc.; Minnesota; Remote; USD 82,000 - 99,000; Full time

Benefits offered by this job

Medical and dental coverage

401K match

Paid time off including volunteer time

Parental leave

Job summary

International Dairy Queen, Inc. in Minnesota is seeking a Field Training Consultant for a virtual-first role.

Approximately 80% of training delivery and coaching will be conducted virtually, with occasional in-person sessions as needed to support franchisees and operations leaders nationwide. You will use adult learning principles and Power BI to diagnose needs, design scalable programs, track outcomes, and drive operational excellence.

Qualifications

• BA/BS degree required, or equivalent combination of education and work experience.
• 3–5 years of in restaurant operations and/or professional training and development.
• Strong knowledge of quick-service restaurant operations; management or franchisee experience preferred.

Responsibilities

• Lead scalable training initiatives for system-wide programs and assess readiness.
• Consult with franchisees and managers using performance data to drive improvements.
• Deliver engaging virtual learning experiences and coaching sessions.
• Update learning materials based on feedback and evolving business needs.
• Monitor program outcomes and report insights to leadership.

Skills

Virtual facilitation

Data analysis

Communication skills

Relationship building

MS Office proficiency

Organizational skills

Public speaking

Time management

Education

BA/BS degree

Tools

Power BI

Microsoft Office Suite

Online learning platforms

Job description

International Dairy Queen, Inc. in Minnesota is seeking a Field Training Consultant for a virtual-first role.

Approximately 80% of training delivery and coaching will be conducted virtually, with occasional in-person sessions as needed to support franchisees and operations leaders nationwide. You will use adult learning principles and Power BI to diagnose needs, design scalable programs, track outcomes, and drive operational excellence.