Remote Field Service Technician — Robotics & Uptime Expert

Premier Tech; Nashville (TN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, vision, and dental insurance plans

401(K) retirement plan with company match

Skills development through University of Premier Tech platform

Job summary

A leading automation and technology firm is seeking a Field Service Technician for customer service and equipment optimization. In this role, you will be responsible for servicing, maintaining, and upgrading automation systems, while acting as an advisor to clients. The ideal candidate will possess strong technical skills and experience with electro-mechanical equipment. This position involves significant travel and a mix of remote and onsite work, offering a competitive benefits package including health insurance and retirement plans.

Qualifications

• Proven experience with electromechanical, pneumatic or hydraulic equipment.
• Ability to interpret electrical, mechanical, and pneumatic schematics.
• High safety proficiency with service of packaging machinery as an asset.

Responsibilities

• Manage uptime by identifying and addressing customer challenges.
• Advise and train customers on equipment.
• Audit equipment and provide uptime optimization recommendations.

Skills

Field service technician experience

Consultative selling skills

Excellent communication skills

Technical troubleshooting

Ability to lift 50 lbs

Education

Associate degree in mechanical, electrical or automation

Tools

PLC systems

Microsoft Word

Excel

Outlook

Job description

A leading automation and technology firm is seeking a Field Service Technician for customer service and equipment optimization. In this role, you will be responsible for servicing, maintaining, and upgrading automation systems, while acting as an advisor to clients. The ideal candidate will possess strong technical skills and experience with electro-mechanical equipment. This position involves significant travel and a mix of remote and onsite work, offering a competitive benefits package including health insurance and retirement plans.