Remote Field Service Engineer: Refrigeration & Controls

Copeland; Springfield (IL); Remote; USD 80,000 - 104,000; Full time

Job summary

Copeland, a global climate technologies company, is seeking a Field Service Specialist II for a fully remote US role. The position involves commissioning, troubleshooting, and optimizing Copeland control systems and refrigeration equipment, with extensive overnight travel to client sites as needed.

You will work with project managers, engineers, and contractors, creating documentation and ensuring safety and compliance while delivering excellent customer service and technical support.

Qualifications

• 3–5+ years of hands-on field experience in refrigeration, controls, or commissioning.
• Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases).
• Knowledge of building automation systems and HVAC control logic.
• CO₂trans‑criticalor cascade system experience highly preferred.
• Proficiencywith Modbus, BACnet, and other communication protocols preferred.

Responsibilities

• Commission and verify control systems for refrigeration and HVAC applications.
• Troubleshoot system issues on-site and remotely, ensuring optimal performance.
• Develop and modify controller programs from I/O legends or existing sequences.
• Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately.
• Provide site-level customer support and training for contractors and end users.
• Review and interpret store prints, electrical schematics, and project specifications.
• Coordinate with Project Managers, Engineers, and Technical Support on project execution.
• Maintain strong working knowledge of third-party control systems and network integrations.
• Ensure all work meets safety and compliance standards.

Skills

Field experience

Control systems knowledge

HVAC systems understanding

Travel readiness

Independent work

Tools

Modbus/BACnet

Microsoft Office

Job description

Copeland, a global climate technologies company, is seeking a Field Service Specialist II for a fully remote US role. The position involves commissioning, troubleshooting, and optimizing Copeland control systems and refrigeration equipment, with extensive overnight travel to client sites as needed.

You will work with project managers, engineers, and contractors, creating documentation and ensuring safety and compliance while delivering excellent customer service and technical support.