Remote Field Service Technician I – HVAC Controls

Copeland; Springfield (IL); Remote; USD 70,000 - 85,000; Full time

Job summary

Copeland is seeking a Field Service Specialist I to support installation, start-up, and commissioning of control systems in commercial refrigeration and building management environments. Extensive overnight travel is required, with remote work options from the US.

The role emphasizes hands-on field exposure, customer relations, and documentation, under supervision of senior technicians. Up to 85–90% travel is expected.

Qualifications

• 1–3 years of experience in refrigeration, HVAC, or control systems.
• Associate’s degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
• Basic understanding of refrigeration systems, control logic, and building automation.

Responsibilities

• Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
• Terminate low-voltage control wiring and verify I/O connections.
• Load and adjust control programs with support from higher-level specialists.
• Provide basic troubleshooting support to ensure systems are operational and free of defects.
• Review and interpret store prints and wiring diagrams with assistance.
• Support new store commissioning and remodel commissioning activities and associated documentation.
• Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
• Provide basic training to contractors and site personnel on Copeland hardware/software.

Skills

HVAC/R experience

Travel readiness

Basic control systems

Education

Associate degree in HVAC/R

Tools

Copeland controllers

Danfoss controllers

Carel controllers

Job description

Copeland is seeking a Field Service Specialist I to support installation, start-up, and commissioning of control systems in commercial refrigeration and building management environments. Extensive overnight travel is required, with remote work options from the US.

The role emphasizes hands-on field exposure, customer relations, and documentation, under supervision of senior technicians. Up to 85–90% travel is expected.