Remote Field Service Engineer – Refrigeration & Controls

Copeland; City of Albany (NY); Remote; USD 80,000 - 104,000; Full time

Job summary

Copeland is hiring a Field Service Specialist II to remotely service and optimize Copeland control systems and refrigeration equipment across the United States. The role requires extensive travel and on-site commissioning experience.

You will troubleshoot, program controllers, and support contractors and end users while coordinating with project teams to ensure quality and safety standards are met.

Qualifications

• 3–5+ years of hands‑on field experience in refrigeration, controls, or commissioning.
• Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases).
• Knowledge of building automation systems and HVAC control logic.
• CO₂trans‑critical or cascade system experience highly preferred.
• Proficiency with Modbus, BACnet, and other communication protocols preferred.
• Computer skills including Microsoft Office products, databases, Internet software, E‑mail, Windows, etc.
• Proven ability to work independently and manage multiple site assignments.
• Ability to travel up to 85–90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Responsibilities

• Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc).
• Troubleshoot system issues both on-site and remotely, ensuring optimal performance.
• Develop and modify controller programs from I/O legends or existing sequences.
• Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately.
• Provide site-level customer support and training for contractors and end users.
• Review and interpret store prints, electrical schematics, and project specifications.
• Coordinate with Project Managers, Engineers, and Technical Support on project execution.
• Maintain strong working knowledge of third-party control systems and network integrations.
• Ensure all work meets safety and compliance standards.

Skills

Field experience

Refrigeration knowledge

Building automation

CO2 trans‑critical

Modbus BACnet

Computer skills

Independent work

Travel 85-90%

US work authorization

Job description

Copeland is hiring a Field Service Specialist II to remotely service and optimize Copeland control systems and refrigeration equipment across the United States. The role requires extensive travel and on-site commissioning experience.

You will troubleshoot, program controllers, and support contractors and end users while coordinating with project teams to ensure quality and safety standards are met.