Remote Field Service Engineer – CT/MR/PET Imaging

5 Star Recruitment; California City (CA); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading recruitment agency is seeking a Remote Field Service Engineer based in California City. The ideal candidate will have a minimum of 3 years of experience with CT, MR, and PET machines, along with strong troubleshooting and customer service skills. Responsibilities include providing on-site support, managing installations, and assisting with new product launches. This role requires a strong technical background in diagnostic imaging and relevant IT skills with a focus on customer satisfaction.

Qualifications

• Min. 3+ years as a service engineer with experience on CT, MR, and PET machines.
• Familiar with diagnostic imaging equipment and associated hardware/software configurations.
• Previous field service experience managing a geographic territory.

Responsibilities

• Provide top-level on-site service support for medical imaging equipment.
• Work closely with Customer Care Center for troubleshooting and maintenance.
• Play a key role in product launches for new medical imaging systems.
• Ensure expeditious resolution of issues to maintain customer satisfaction.
• Install diagnostic imaging equipment in the designated geographic region.

Skills

Troubleshooting ability

Customer service

Technical assistance

IT skills

Education

Formal training in diagnostic imaging equipment

Tools

Windows

Microsoft Office suite

Network communication

Job description

A leading recruitment agency is seeking a Remote Field Service Engineer based in California City. The ideal candidate will have a minimum of 3 years of experience with CT, MR, and PET machines, along with strong troubleshooting and customer service skills. Responsibilities include providing on-site support, managing installations, and assisting with new product launches. This role requires a strong technical background in diagnostic imaging and relevant IT skills with a focus on customer satisfaction.