Remote Field Service Engineer – CNC & Industrial Equipment

Omni One; Cincinnati (OH); On-site; USD 48,000 - 55,000; Full time

Job summary

Omni One in Cincinnati, OH area seeks a Field Service Engineer to perform remote, on-site service and installation with about 85% travel to customer sites. Position offers overtime and growth opportunities within a global company.

The role emphasizes hands-on troubleshooting, strong mechanical aptitude, and customer-facing communication, with preference for CNC/equipment experience and a technical background.

Qualifications

• Minimum of a high school diploma – technical degree preferred, not required.
• Ability to travel extensively, approximately 85% of the time.
• Strong mechanical aptitude, electrical knowledge is helpful.
• Preferred experience in CNC equipment, but open to any industrial equipment/systems.
• Experience working in a fast-paced environment.
• Able to multi-task while adapting to shifting priorities.
• Strong hands-on troubleshooting ability.
• Customer-facing, excellent communication skills both verbally and written.

Responsibilities

• Travel approximately 85% of the time to customer sites for service and installation work.
• Work independently to handle onsite machine repairs and to resolve technical issues.
• Perform service work related to preventative maintenance, general repair, debugging.
• Coordinate problem resolutions with applications engineering, spare parts team, and other personnel.
• Maintain records of performance reports.

Skills

Strong troubleshooting

Customer-facing

Mechanical aptitude

Multi-tasking

CNC equipment experience

Travel coordination

Electrical knowledge

Education

High school diploma; technical degree preferred

Job description

Omni One in Cincinnati, OH area seeks a Field Service Engineer to perform remote, on-site service and installation with about 85% travel to customer sites. Position offers overtime and growth opportunities within a global company.

The role emphasizes hands-on troubleshooting, strong mechanical aptitude, and customer-facing communication, with preference for CNC/equipment experience and a technical background.