Remote Field Property Claims Inspector

State Farm; Lenexa (KS); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Get Paid! Annual raise and bonus

Annual incentive pay up to 15%

Comprehensive health and wellbeing

Tuition assistance and professional发展

Job summary

State Farm in Kansas is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related property claims for homes, commercial properties, and large losses. You will be the first contact, explain coverage, estimate damages, and guide policyholders through the claims process with remarkable service.

Role requires on-site inspections, collaboration with policyholders and agents, and the ability to work remotely from a mobile office while traveling as needed.

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions
• Interpret detailed policies, guidelines, or technical information and apply them accurately
• Learn unfamiliar concepts quickly and apply knowledge practically
• Interact effectively with policyholders, agents, and stakeholders to move claims forward
• Strong verbal and written communication with a customer-minded focus
• Detail-oriented with organizational and analytical skills
• Proficiency using mobile/desktop tools to document claims in field and remote work
• Physical agility for walking, lifting, climbing roofs; able to use safety equipment

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims
• Collaborate with policyholders, agents, and others to gather information and resolve claims
• Interact with involved parties and manage emotions during inspections or resolutions
• Provide exceptional customer service throughout the claims process
• Gather evidence, document findings, and prepare detailed reports
• Investigate and adjust property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine claim validity
• Negotiate and settle claims within authorized limits per policy and guidelines

Skills

Problem solving

Policy interpretation

Strong communication

Customer service mindset

Mobility / driving

Education

Bachelor's degree in Risk Management/Insurance/Business/Construction Management

Tools

Xactimate

XactContents

Job description

State Farm in Kansas is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related property claims for homes, commercial properties, and large losses. You will be the first contact, explain coverage, estimate damages, and guide policyholders through the claims process with remarkable service.

Role requires on-site inspections, collaboration with policyholders and agents, and the ability to work remotely from a mobile office while traveling as needed.