Remote Field Marketing Operations Manager

T-MOBILE USA, Inc.; Bellevue (WA); Remote; USD 100,000 - 180,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Money coaches

Job summary

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure that supports field execution.

You will own onboarding, procurement partnerships, and vendor performance to ensure seamless, compliant activations across markets. The role focuses on scaling capabilities, maintaining a centralized asset repository, and reducing friction in field workflows while coordinating with legal and finance.

Qualifications

• Bachelor's degree plus 3 years of related work experience or advanced degree with 1 year of related work experience.
• 4+ years in marketing operations, vendor management, field programs, or related role with direct responsibility for procurement partnerships and operational process design.
• Experience managing vendor relationships end-to-end - from sourcing and onboarding through contract management and performance review.
• Demonstrated ability to build and maintain operational processes in a distributed or field-based environment.
• Comfortable navigating corporate procurement processes - SOWs, POs, vendor compliance requirements - and translating those requirements for field-facing teams.
• Strong organizational and project management skills; able to manage multiple vendor relationships and operational workstreams simultaneously.

Responsibilities

• Vendor Lifecycle: Identify, onboard, and manage vendors supporting field marketing execution (canvassing partners, staffing agencies, print/fulfillment, merchandise, local media).
• Onboarding Standards: Develop criteria for vendor onboarding: capability fit, coverage, pricing, compliance, diversity, track record; document for defensible decisions.
• Vendor Performance: Manage relationships, conduct reviews, track SLA, resolve issues, advise on continuation or termination.
• Procurement Partnership: Liaise between field marketing and procurement; manage SOWs, POs, renewals with legal; keep field leaders informed.
• Vendor Registry: Maintain registry of approved partners by category and geography for consistency.

Skills

Vendor management

Project management

Procurement knowledge

Communication

Cross-functional collaboration

Education

Bachelor's degree in related field

Advanced degree

Job description

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure that supports field execution.

You will own onboarding, procurement partnerships, and vendor performance to ensure seamless, compliant activations across markets. The role focuses on scaling capabilities, maintaining a centralized asset repository, and reducing friction in field workflows while coordinating with legal and finance.