Remote Field Marketing Operations Manager

T-Mobile; Arizona; Remote; USD 82,000 - 149,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock grants

Paid time off and holidays

Annual incentive/bonus

Job summary

T-Mobile is seeking a Field Marketing Operations & Field Programs Manager to own the vendor ecosystem and the operational capabilities that support a distributed field marketing team. You will manage onboarding, procurement partnerships, and vendor performance while maintaining a centralized asset repository and collateral tooling.

This role emphasizes cross-functional coordination, SOP development, budget ownership, and scalable processes to enable field activations across markets.

Qualifications

• Bachelor's Degree plus 3 years of related work experience or advanced degree with 1 year of related work experience
• 4+ years in marketing operations, vendor management, field programs, or related role with direct responsibility for procurement partnerships and operational process design
• Experience managing vendor relationships end-to-end—from sourcing and onboarding through contract management and performance review
• Demonstrated ability to build and maintain operational processes in a distributed or field-based environment
• Comfortable navigating corporate procurement processes—SOWs, POs, vendor compliance requirements—and translating those requirements for field-facing teams
• Strong organizational and project management skills; able to manage multiple vendor relationships and operational workstreams simultaneously
• Experience in telecom, broadband, or consumer business with a field sales or local marketing component preferred
• Familiarity with creative asset management platforms, swag/merchandise ordering tools, or field enablement systems preferred
• Background in field marketing, event marketing, or brand activation—understands what field teams actually need operationally preferred
• Experience working with legal and procurement on vendor contracts and compliance documentation preferred
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Own the end-to-end Vendor Lifecycle for field marketing partners including canvassing, event staffing, print/fulfillment, promo merchandise, and local media partners
• Develop and maintain onboarding criteria for vendors based on capability fit, geography, pricing, compliance, diversity, and track record
• Manage active vendor relationships with regular performance reviews and SLA tracking
• Serve as primary liaison between field marketing and procurement—managing SOWs, POs, and contract renewals with legal
• Maintain a vendor registry with category/geography views for quick reference by MAMs and Regional Field Leads
• Own the Creative Repository—central library for brand-approved templates, assets, and collateral
• Oversee Swag and Collateral Tools—from vendor selection to platform configuration and fulfillment
• Identify operational friction and build processes to remove barriers for field teams
• Partner with Field Marketing Strategy & Operations to scope and implement new tools, platforms, and vendor categories

Skills

Vendor management

Procurement partnerships

Operations design

Cross-functional coordination

Field marketing

Vendor onboarding

SOPs development

Budget ownership

Education

Bachelor's Degree + 3 years

Advanced degree + 1 year

Job description

T-Mobile is seeking a Field Marketing Operations & Field Programs Manager to own the vendor ecosystem and the operational capabilities that support a distributed field marketing team. You will manage onboarding, procurement partnerships, and vendor performance while maintaining a centralized asset repository and collateral tooling.

This role emphasizes cross-functional coordination, SOP development, budget ownership, and scalable processes to enable field activations across markets.