Remote Field Data Project Lead

TELUS Digital; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

TELUS Digital is seeking a Project Manager to lead day-to-day execution of onsite and field data collection projects in a remote role across the United States, with travel to client sites as needed. You will own program strategy translation into actionable plans, manage milestones, budgets, and client communications.

The role requires strong critical thinking, technical curiosity, and experience managing diverse teams, including crowd-based contributors.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field; relevant experience accepted in place of formal education.
• 3+ years of project management experience in onsite/field operations, data collection, or technical/global services environment.
• Proficiency with Google Workspace and Microsoft Office; working knowledge of data dashboards preferred.
• Agile/Scrum and/or PMP certification a strong plus.
• Strong operational leadership in complex, fast-scaling environments.
• Effective client communication and expectation management.
• Balances execution with financial and timeline constraints.
• Comfortable navigating ambiguity and providing structure day-to-day.
• Strong critical thinking, analytical skills, and autonomy.
• Recommends best practices, tools, and process improvements to enhance delivery.

Responsibilities

• Own project execution and delivery milestones for one or more onsite/field data collection projects.
• Translate program strategy set by the Program Manager into actionable, day-to-day project plans.
• Own the project-level lifecycle — planning, execution, monitoring, and delivery — against client expectations, timelines, and budget.
• Identify and resolve risks related to staffing and logistics, escalating program-level risks or decisions to the Program Manager.
• Translate abstract or evolving client needs into concrete, actionable workflows on the ground.
• Serve as the primary day-to-day client contact for the project.
• Lead client calls and Weekly Status Reports (WSRs), including data analysis and stakeholder updates.
• Communicate progress, risks, and incorporate client feedback in real time.
• Support day-to-day client relationship health, flagging satisfaction, risk, or growth signals up to the Program Manager.
• Track and report project financials to the Program Manager, ensuring alignment to budget and forecast.
• Manage landlord contracting and payment coordination for onsite facilities.
• Create and maintain clear documentation — project plans, process maps, SOPs, and meeting notes.
• Lead Project Coordinators and Schedulers, delegating tasks and ensuring alignment to project goals.
• Partner with Sourcing/Talent Acquisition to secure talent across staffing models (full-time, part-time, crowd-based collectors).
• Drive consistency and performance across distributed project teams, including crowd-based contributors.

Skills

Project management

Client communication

Leadership

Analytical thinking

Agile/Scrum

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Microsoft Office

Data dashboards

Job description

TELUS Digital is seeking a Project Manager to lead day-to-day execution of onsite and field data collection projects in a remote role across the United States, with travel to client sites as needed. You will own program strategy translation into actionable plans, manage milestones, budgets, and client communications.

The role requires strong critical thinking, technical curiosity, and experience managing diverse teams, including crowd-based contributors.