Remote Field Claims Investigator – Heavy Travel

Ameritas; California; Remote; USD 77,000 - 127,000; Full time

Benefits offered by this job

Flexible hybrid work

Thrive Days - Personal time off

Paid time off (PTO)

Job summary

Ameritas is seeking a Field Claims Investigator to perform field investigations on disability, life, and other insurance claims. The role involves interviews with claimants, attorneys, and others, plus surveillance and detailed reporting.

The position is fully remote within California but requires heavy travel (75–100%) across the Western United States, ideally within 50 miles of a major airport. Requirements include a Bachelor's degree or equivalent experience and 4–7 years in related fields;

Qualifications

• Excellent interpersonal communication skills.
• Excellent written communication and documentation skills.

Responsibilities

• Conducts interviews with claimants, attorneys, employers, physicians, law enforcement, and others.
• Performs surveillance of claimants using appropriate equipment.
• Prepares detailed written reports of investigative findings.
• Organizes, plans, and executes the weekly travel schedule.

Skills

Interpersonal communication

Written communication

Education

Bachelor's degree

Job description

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Field Claims Investigator

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Position Locations

Remote, California, United States

Remote, Texas, United States

Area of Interests

Insurance

Full-Time/Part Time

Full-time

Job Description

This position performs field investigations on disability, life, and other insurance claims. This position conducts investigative interviews using knowledge of claims operations, state statutes, and applicable policy language.

This role is fully remote (within California or Dallas, TX) and requires heavy travel (75% to 100%) covering a region within the Western United States. An ideal candidate would be located within 50 miles of a major airport.

What you do:

• Conducts interviews with claimants, attorneys, employers, physicians, law enforcement, and others.


• Performs surveillance of claimants using appropriate equipment.


• Prepares detailed written reports of investigative findings.


• Organizes, plans, and executes the weekly travel schedule.

What you bring:

• Bachelor's degree or equivalent experience is required.


• 4-7 years of related experience is required.


• Experience with claims, disability insurance, or life insurance is preferred.


• Previous law enforcement or investigative experience preferred.


• Excellent interpersonal communication skills are required.


• Excellent written communication and documentation skills are required.

What we offer:

A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
* 401(k) Retirement Plan with company match and quarterly contribution.
* Tuition Reimbursement and Assistance.
* Incentive Program Bonuses.
* Competitive Pay.
For your time:
* Flexible Hybrid work.
* Thrive Days - Personal time off.
* Paid time off (PTO).
For your health and well-being:
* Health Benefits: Medical, Dental, Vision.
* Health Savings Account (HSA) with employer contribution.
* Well-being programs with financial rewards.
* Employee assistance program (EAP).
For your professional growth:
* Professional development programs.
* Leadership development programs.
* Employee resource groups.
* StrengthsFinder Program.
For your community:
* Matching donations program.
* Paid volunteer time- 8 hours per month.
For your family:
* Generous paid maternity leave and paternity leave.
* Fertility, surrogacy, and adoption assistance.
* Backup child, elder and pet care support.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Application Deadline
This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.

About this Position's Pay

The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan.

Job Details

Pay Range Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$76,843.00 - $126,791.00 / year

Pay Transparency

Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.