Field Claims Investigator - Remote, CA

Ameritas; Fresno (CA); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible hybrid work

401(k) with company match

Tuition reimbursement and assistance

Incentive program bonuses

Competitive pay

Job summary

Ameritas is seeking a field investigator to perform investigations on disability, life, and other insurance claims. You will interview claimants, attorneys, and other stakeholders, and conduct surveillance as part of investigative reporting.

This role requires extensive travel across the Western United States and is remote within California. The ideal candidate has a Bachelor's degree or equivalent experience and 4-7 years in related fields, with strong written and interpersonal communication

Qualifications

• Bachelor's degree or equivalent experience is required.
• 4-7 years of related experience is required.
• Experience with claims, disability insurance, or life insurance is preferred.
• Previous law enforcement or investigative experience preferred.
• Excellent interpersonal communication skills are required.
• Excellent written communication and documentation skills are required.

Responsibilities

• Conducts interviews with claimants, attorneys, employers, physicians, law enforcement, and others.
• Performs surveillance of claimants using appropriate equipment.
• Prepares detailed written reports of investigative findings.
• Organizes, plans, and executes the weekly travel schedule.

Skills

Interpersonal communication

Written communication

Documentation

Education

Bachelor's degree

Tools

Surveillance equipment

Job description

This position performs field investigations on disability, life, and other insurance claims. This position conducts investigative interviews using knowledge of claims operations, state statutes, and applicable policy language.

This role is fully remote (within California) and requires heavy travel (75% to 100%) covering a region within the Western United States. An ideal candidate would be located within 50 miles to a major airport.

What you do:

• Conducts interviews with claimants, attorneys, employers, physicians, law enforcement, and others.
• Performs surveillance of claimants using appropriate equipment.
• Prepares detailed written reports of investigative findings.
• Organizes, plans, and executes the weekly travel schedule.

What you bring:

• Bachelor's degree or equivalent experience is required.
• 4-7 years of related experience is required.
• Experience with claims, disability insurance, or life insurance is preferred.
• Previous law enforcement or investigative experience preferred.
• Excellent interpersonal communication skills are required.
• Excellent written communication and documentation skills are required.

What we offer:

A meaningful mission. Great benefits. A vibrant culture

Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:

Ameritas Benefits

For your money:

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.

For your time:

• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).

For your health and well-being:

• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).

For your professional growth:

• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.

For your community:

• Matching donations program.
• Paid volunteer time- 8 hours per month.

For your family:

• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Application Deadline

This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.