Remote Field Case Manager - Workers' Comp Claims

AMERISAFE; Tampa (FL); À distance; USD 50 000 - 95 000; Plein temps

Résumé du poste

AMERISAFE is seeking a detail-oriented Field Case Manager to handle workers' compensation claims remotely in the U.S. You will conduct on-site investigations, determine compensability, establish reserves, and issue benefit payments, while coordinating with injured workers, employers, medical and legal professionals.

Role requires strong communication skills, customer service mindset, and ability to learn proprietary software and Microsoft Office.

Qualifications

• Bachelor's degree or related professional business experience required.
• Professional written and verbal communication skills required.
• World class customer service attitude required.
• Ability to learn and use proprietary software and Microsoft Office products.

Responsabilités

• Conduct on-site and in-person investigations.
• Determine compensability and establish reserves.
• Document decision making and issue benefit payments.
• Notify State authorities of decisions.
• Collaborate with injured workers, employers, medical and legal professionals to ensure appropriate benefits.

Connaissances

Written and verbal communication

Customer service mindset

Self-directed

Formation

Bachelor's degree or related professional experience

State license to handle WC claims (if required)

Outils

Microsoft Office

Proprietary claims software

Description du poste

AMERISAFE is seeking a detail-oriented Field Case Manager to handle workers' compensation claims remotely in the U.S. You will conduct on-site investigations, determine compensability, establish reserves, and issue benefit payments, while coordinating with injured workers, employers, medical and legal professionals.

Role requires strong communication skills, customer service mindset, and ability to learn proprietary software and Microsoft Office.