Field Case Manager - Workers' Comp Adjuster

AMERISAFE, Inc.; Tampa (FL); Remote; USD 50,000 - 95,000; Full time

Benefits offered by this job

Cell phone reimbursement

Internet reimbursement

Auto reimbursement

Job summary

AMERISAFE, Inc. is seeking a detail-oriented professional for our Florida-based Workers' Compensation Claims Team.

You will conduct on-site investigations, determine compensability, establish reserves, document decisions, and issue benefit payments while coordinating with injured workers and professionals. This remote position requires strong communication, customer service, and the ability to learn proprietary software and Microsoft Office.

Qualifications

• Bachelor's degree or equivalent professional experience.
• State license to handle Workers' Compensation claims if required.
• Worker's compensation claims experience is highly preferred.
• Professional written and verbal communication skills required.
• World class customer service attitude required.
• Ability to learn and use proprietary software and Microsoft Office products.

Responsibilities

• Conduct on-site and in-person investigations.
• Determine compensability and establish reserves.
• Document decision-making processes.
• Issue benefit payments and notify the State administrative authority.
• Work with injured workers, employers, medical and legal professionals to ensure benefits are provided.

Skills

Communication skills

Customer service orientation

Self-directed

Attention to detail

Education

Bachelor's degree or equivalent professional experience

Tools

Microsoft Office

Proprietary software

Job description

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our Florida based Workers Compensation Claims Team. In this position, you will conduct on-site and in-person investigations, determine compensability, establish reserves, document decision making, issue benefit payments, and make notifications to the State administrative authority. You will work with injured workers, employers, medical and legal professionals to ensure the appropriate benefits are provided to injured workers under the appropriate Workers’ Compensation Laws. In addition to the benefits listed on our careers page, other benefits of this position include:

• Salaried position based on location and experience ($50,000 to $95,000)
• Reimbursement for cell phone and internet
• Auto reimbursement program
• Target Case Load of 60 claims

Qualifications

• Worker's compensation claims experience highly preferred.
• Bachelor's degree or related professional business experience acceptable.
• State license to handle Workers' Compensation claims if required.
• Professional written and verbal communication skills required.
• World class customer service attitude required.
• Ability to learn and use proprietary software and Microsoft Office products is necessary.
• The ability to be self-directed. This is a remote position.
• Valid driver's license, acceptable driving record and acceptable vehicle required.
• Frequent travel within a designated territory required, but rarely is overnight travel required.
• Must reside in or be willing to relocate to this location.

Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene. Note - All positions that require driving for the company are considered safety-sensitive positions.