Remote Field-Based Community Health Advocate

Unitedhealthcare; Franklin (NC); Hybrid; USD 28,000 - 50,000; Full time

Benefits offered by this job

PTO + Holidays

Medical Plan

Dental & Vision

Disability Insurance

401(k) & ESPP

Education Reimbursement

Employee Discounts

EAP

Referral Bonus

Voluntary Benefits

Job summary

UnitedHealthcare is hiring a Field Based Community Health Worker (CHW) to connect Medicaid members with the resources they need, conduct home and social screenings, coordinate care, and educate members. The role includes field visits in NC counties with local travel and mileage reimbursement, plus potential telecommuting from home.

The position emphasizes liaison work with care teams to keep members engaged with primary care and to support transitions of care, with scheduling Monday–Friday,

Qualifications

• Requires HS diploma or GED with good computer skills.
• Experience with community health or social services preferred.
• Must have a dedicated home workspace and reliable internet.
• Ability to travel regionally up to 75% with mileage reimbursement.

Responsibilities

• Link members to community resources and conduct field visits to high‑risk members.
• Perform telephonic outreach and coordinate care with providers.
• Support transitions of care and ensure adherence to care plans.
• Educate members about health resources and medications.
• Collaborate with care teams to deliver integrated services.

Skills

MS Office proficiency

Communication & empathy

Travel readiness

Education

High School Diploma or GED

Bachelor’s Degree in Social Work/Health Care Administration (preferred)

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

UnitedHealthcare is hiring a Field Based Community Health Worker (CHW) to connect Medicaid members with the resources they need, conduct home and social screenings, coordinate care, and educate members. The role includes field visits in NC counties with local travel and mileage reimbursement, plus potential telecommuting from home.

The position emphasizes liaison work with care teams to keep members engaged with primary care and to support transitions of care, with scheduling Monday–Friday,