Remote Field Applications Engineer – Data Center Solutions

nVent; Portland (ME); On-site; USD 90,000 - 150,000; Full time

Job summary

nVent is seeking a key technical lead to partner with customers, sales and engineering to translate real-world challenges into practical data center solutions. You will serve as the domain authority for nVent Data Solutions products and provide first-line support to customers and colleagues.

The role emphasizes driving cost-effective product improvements, leading strategic projects, and partnering across Sales, Product Management and Operations.

Qualifications

• Bachelor's degree in electrical, mechanical, or applications engineering or equivalent work experience in Data Center cooling, infrastructure, design, and construction.
• Ideally 5+ years of experience in a technical application's role supporting Data Center product solutions.
• Ability to work 100% remotely from the eastern US and travel on average 30% across mainly the US and Canada.
• Strong technical background of Air and Liquid Cooling Solutions in the Data Center space is preferred.
• Understanding of Data Center Power Architecture from UPS to rack/equipment level a plus.
• Excellent interpersonal and communication skills with a customer 1st mentality.

Responsibilities

• Serve as a domain authority for nVent Data Solutions products, including their application, for nVent functions including Sales, Product Management, Operations, etc.
• Provide first-line product support by providing help to customers and colleagues using nVent Data Solutions and Electrical Connections - new products and services.
• Evaluate customer RFQs and build costing/quotes with technical and commercial content.
• Provide technical application assistance to identify modified and engineered products based on customer specifications and application requirements.
• Prepare and submit quotations & proposals of non-standard products using internal CPQ and ERP systems.
• Conduct product training for customers and train distributors on quoting tools.
• Prepare compliance documents against customer specifications.
• Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
• Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning.
• Represent nVent in industry codes and standards committees.
• Provide market-specific intelligence and feedback on products and services to the commercial teams.
• Assist commercial teams with voice-of-customer visits.
• Plan activities together with the Sales Leader.
• Identify the project in the closing phase with the sales team and provide vital technical support!
• Advise their manager about all situations, developments, and occurrences that are significant for the manager or are requested by them, as well as about all upcoming decisions that require their approval.

Skills

Data Center cooling

Air & Liquid cooling

Power architecture knowledge

Customer communication

Remote work capability

Education

Bachelor's degree in electrical, mechanical, or applications engineering

Job description

nVent is seeking a key technical lead to partner with customers, sales and engineering to translate real-world challenges into practical data center solutions. You will serve as the domain authority for nVent Data Solutions products and provide first-line support to customers and colleagues.

The role emphasizes driving cost-effective product improvements, leading strategic projects, and partnering across Sales, Product Management and Operations.