Remote Field Application Engineer, Robotics & Automation

ATI Industrial Automation; Apex (NC); Remote; USD 101,000 - 125,000; Full time

Benefits offered by this job

Up to 40% travel

Job summary

Novanta, via its ATI Industrial Automation unit, seeks a Field Application Engineer to bring engineering expertise to customers—from evaluating a capability and demonstrating a solution to troubleshooting performance after installation.

This remote, field-based role covers the United States and Mexico, with travel up to 40%. A bachelor’s degree in Mechanical/Controls Engineering and 3–5 years in automation are preferred, along with fluency in English and Spanish.

Qualifications

• A bachelor’s degree in Mechanical Engineering, Controls Engineering, or a related engineering discipline.
• Fluency in Spanish and English.
• Three to five years of experience in an engineering role, preferably in the automation industry.
• A strong understanding of mechanical systems and manufacturing processes.
• Experience with SolidWorks and the Microsoft Office Suite.
• Strong problem-solving skills and the ability to work independently.
• Communication and interpersonal skills that help you work effectively with customers and colleagues.

Responsibilities

• Guide customers through technical decisions. Provide product and application support throughout the pre-sale and post-sale process.
• Bring technical depth to customer visits. Partner with sales personnel to identify opportunities, evaluate customer needs, and help close sales through engineering expertise and product knowledge.
• Show solutions in action. Develop and deliver robot-based product demonstrations and technical presentations at customer sites, tradeshows, and conferences.
• Explore new applications. Create novel uses for ATI products with robots, then share those applications through videos and application notes.
• Resolve technical challenges. Troubleshoot product and application issues and provide timely, practical solutions.
• Maintain clear support records. Use Salesforce to manage customer cases and support activities.
• Help improve products and processes. Contribute customer insights and engineering ideas to continuous improvement initiatives.

Skills

Bilingual English/Spanish

Independent work style

Strong problem-solving

Communication skills

Customer-facing experience

Education

Bachelor's degree in Mechanical/Controls Engineering

Tools

SolidWorks

Microsoft Office

Job description

Novanta, via its ATI Industrial Automation unit, seeks a Field Application Engineer to bring engineering expertise to customers—from evaluating a capability and demonstrating a solution to troubleshooting performance after installation.

This remote, field-based role covers the United States and Mexico, with travel up to 40%. A bachelor’s degree in Mechanical/Controls Engineering and 3–5 years in automation are preferred, along with fluency in English and Spanish.