Field Application Engineer

ATI Industrial Automation; Apex (NC); Remote; USD 101,000 - 125,000; Full time

Benefits offered by this job

Up to 40% travel

Job summary

Novanta, via its ATI Industrial Automation unit, seeks a Field Application Engineer to bring engineering expertise to customers—from evaluating a capability and demonstrating a solution to troubleshooting performance after installation.

This remote, field-based role covers the United States and Mexico, with travel up to 40%. A bachelor’s degree in Mechanical/Controls Engineering and 3–5 years in automation are preferred, along with fluency in English and Spanish.

Qualifications

• A bachelor’s degree in Mechanical Engineering, Controls Engineering, or a related engineering discipline.
• Fluency in Spanish and English.
• Three to five years of experience in an engineering role, preferably in the automation industry.
• A strong understanding of mechanical systems and manufacturing processes.
• Experience with SolidWorks and the Microsoft Office Suite.
• Strong problem-solving skills and the ability to work independently.
• Communication and interpersonal skills that help you work effectively with customers and colleagues.

Responsibilities

• Guide customers through technical decisions. Provide product and application support throughout the pre-sale and post-sale process.
• Bring technical depth to customer visits. Partner with sales personnel to identify opportunities, evaluate customer needs, and help close sales through engineering expertise and product knowledge.
• Show solutions in action. Develop and deliver robot-based product demonstrations and technical presentations at customer sites, tradeshows, and conferences.
• Explore new applications. Create novel uses for ATI products with robots, then share those applications through videos and application notes.
• Resolve technical challenges. Troubleshoot product and application issues and provide timely, practical solutions.
• Maintain clear support records. Use Salesforce to manage customer cases and support activities.
• Help improve products and processes. Contribute customer insights and engineering ideas to continuous improvement initiatives.

Skills

Bilingual English/Spanish

Independent work style

Strong problem-solving

Communication skills

Customer-facing experience

Education

Bachelor's degree in Mechanical/Controls Engineering

Tools

SolidWorks

Microsoft Office

Job description

Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.

Help customers turn robotics challenges into working applications. As a Field Application Engineer with ATI Industrial Automation, a Novanta business, you’ll bring engineering expertise directly to customers—from evaluating an application and demonstrating a solution to troubleshooting its performance after installation.

Your focus will be ATI’s Tool Changer and Material Removal product lines. Working alongside sales colleagues and customer teams, you’ll help identify opportunities, demonstrate what the technology can do, and support its use in robotic and automated manufacturing environments.

This is a remote, field-based position, supporting customers across the United States and Mexico. Fluency in English and Spanish is preferred, with travel of up to 40%.

Put your engineering expertise to work

In this role, you will:

• Guide customers through technical decisions. Provide product and application support throughout the pre-sale and post-sale process.
• Bring technical depth to customer visits. Partner with sales personnel to identify opportunities, evaluate customer needs, and help close sales through engineering expertise and product knowledge.
• Show solutions in action. Develop and deliver robot-based product demonstrations and technical presentations at customer sites, tradeshows, and conferences.
• Explore new applications. Create novel uses for ATI products with robots, then share those applications through videos and application notes.
• Resolve technical challenges. Troubleshoot product and application issues and provide timely, practical solutions.
• Maintain clear support records. Use Salesforce to manage customer cases and support activities.
• Help improve products and processes. Contribute customer insights and engineering ideas to continuous improvement initiatives.

What you’ll bring

• A bachelor’s degree in Mechanical Engineering, Controls Engineering, or a related engineering discipline.
• Fluency in Spanish and English.
• Three to five years of experience in an engineering role, preferably in the automation industry.
• A strong understanding of mechanical systems and manufacturing processes.
• Experience with SolidWorks and the Microsoft Office Suite.
• Strong problem-solving skills and the ability to work independently.
• Communication and interpersonal skills that help you work effectively with customers and colleagues.

About ATI Industrial Automation

ATI develops robotic end-of-arm technologies that help customers improve the productivity and flexibility of automated systems. Its products support applications ranging from automatic tool changing and force-torque sensing to material removal across a wide range of industries.

Since 1989, ATI has combined engineering excellence, quality, and customer-focused support to develop and continuously improve reliable automation solutions. ATI is part of Novanta.

Travel

Up to 40% travel within the United States and Mexico.

Compensation and benefits

• The salary range for this position is $100,795 to $125,000 annually based on full-time employment. Compensation offers are determined based on a variety of factors, including but not limited to location, relevant skills, training, experience, and education.
• Certain positions may be eligible for performance-based incentive compensation and/or long-term incentive programs. Incentive eligibility and structure may vary depending on the applicable plan and may be discretionary or non-discretionary.
• Novanta supports all aspects of employees' well-being. This position offers a comprehensive benefits package, including medical, financial, and other programs designed to support quality of life.

Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call [phone] if you need a disability accommodation for any part of the employment process.