Remote Federal Transformation Consultant

Corner Alliance; Washington (District of Columbia); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

401k matching

3-5 weeks PTO based on tenure

Health, dental, vision benefits

Fitness & cell phone reimbursements

Paid parental leave

Job summary

Corner Alliance is seeking a Business Transformation Consultant with over 6 years of experience to enhance federal government client services through innovative design and process improvement methodologies. This role involves conducting design thinking workshops, developing visual deliverables like journey maps, and collaborating with diverse teams to achieve strategic objectives.

The ideal candidate should have a Bachelor's degree in a related field and significant experience in customer experience, service design, and business process optimization. This position offers the flexibility to work remotely or at client sites as required.

Qualifications

• 6+ years of experience applying human-centered design, service design, or business architecture.
• Experience supporting Federal government clients.
• Strong communication, facilitation, and analytical skills.

Responsibilities

• Facilitate design thinking workshops with client stakeholders.
• Develop customer journey maps and service blueprints.
• Analyze business processes for optimization opportunities.

Skills

Human-centered design

Customer experience

Service design

Business architecture

Process improvement

Analytical skills

Communication skills

Facilitation skills

Education

Bachelor's degree in a relevant field

Tools

Miro

Lucidchart

Figma

Adobe Creative Suite

Job description

Corner Alliance is seeking a Business Transformation Consultant with over 6 years of experience to enhance federal government client services through innovative design and process improvement methodologies. This role involves conducting design thinking workshops, developing visual deliverables like journey maps, and collaborating with diverse teams to achieve strategic objectives.

The ideal candidate should have a Bachelor's degree in a related field and significant experience in customer experience, service design, and business process optimization. This position offers the flexibility to work remotely or at client sites as required.