Remote Executive Director of Strategic Client Relations

Brighthorizons; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Bright Horizons seeks a Director, Multi-Service Strategic Client Relations to lead executive relationships across Family Solutions and employer-sponsored child care centers, aligning client workforce objectives with operational execution and financial stewardship.

This remote United States role requires coordinating cross-functional teams, guiding strategic planning, and serving as a trusted advisor to clients to drive measurable business outcomes and long-term partnership value.

Qualifications

• Experience in executive relationship management or strategic account management.
• Ability to coordinate cross-functional teams across multiple business lines.
• Strong financial acumen and experience with budgets and revenue retention.

Responsibilities

• Serve as the strategic relationship leader across Bright Horizons lines of business, ensuring coordinated strategy and alignment to client objectives.
• Build and maintain executive-level relationships with HR, Benefits, and senior leadership stakeholders.
• Lead cross-enterprise client strategy integrating care, education, and workforce support to drive utilization and client value.
• Monitor portfolio performance and identify opportunities to improve profitability and long-term partnership value.
• Collaborate with Finance, Operations, Enrollment, and client stakeholders to develop budgets and financial objectives.

Job description

Bright Horizons seeks a Director, Multi-Service Strategic Client Relations to lead executive relationships across Family Solutions and employer-sponsored child care centers, aligning client workforce objectives with operational execution and financial stewardship.

This remote United States role requires coordinating cross-functional teams, guiding strategic planning, and serving as a trusted advisor to clients to drive measurable business outcomes and long-term partnership value.