Remote Executive: Account Operations & Performance Lead

Colliers; New Jersey; Remote; USD 144,000 - 175,000; Full time

Benefits offered by this job

401(k) with employer match

Health benefits

Paid time off

Remote work flexibility

Job summary

Colliers is seeking a Business Operations and Account Performance Lead to partner with enterprise occupier accounts. You will drive operational performance, financial management, governance, and reporting to improve client satisfaction and profitability.

The role requires strong analytical rigor, executive communication, and the ability to translate complex data into actionable recommendations for senior leadership across multiple service lines.

Qualifications

• 7–12 years of experience in commercial real estate operations, business operations, finance, consulting, analytics, or related functions.
• Bachelor’s degree in Business, Finance, Real Estate, Economics, Analytics, or a related discipline.
• Experience supporting large corporate clients, enterprise accounts, or complex service delivery environments.
• Experience supporting Fortune 500 clients and multi-market portfolios.
• Knowledge of transaction management, lease administration, occupancy planning, project management, procurement, or account operations functions.
• Strong financial analysis, forecasting, reporting, and business intelligence capabilities.
• Advanced proficiency in Power BI, Microsoft Excel, financial modeling, and reporting tools.

Responsibilities

• Lead account governance programs, operational reviews, and executive reporting initiatives.
• Coordinate quarterly business reviews, governance meetings, and performance review discussions with client stakeholders.
• Develop client-facing presentations, executive summaries, performance scorecards, and leadership communications.
• Ensure consistency and alignment across client deliverables, reporting packages, and service line communications.
• Support annual business planning, strategic planning, and account operating plan initiatives.
• Identify operational risks, opportunities, and trends impacting account performance and recommend actions.
• Develop and maintain account financial forecasts, profitability models, and performance reporting.
• Monitor EBITDA, revenue forecasts, and budget performance through Power BI and related tools.
• Prepare quarterly and annual financial reviews; identify opportunities to improve profitability and efficiency.
• Develop executive dashboards and performance scorecards; translate data into actionable insights.

Skills

Financial analysis

Forecasting

Performance measurement

Strategic thinking

Executive communication

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in Business, Finance, Real Estate, Economics, Analytics, or related discipline

Tools

Power BI

Excel

Job description

Colliers is seeking a Business Operations and Account Performance Lead to partner with enterprise occupier accounts. You will drive operational performance, financial management, governance, and reporting to improve client satisfaction and profitability.

The role requires strong analytical rigor, executive communication, and the ability to translate complex data into actionable recommendations for senior leadership across multiple service lines.