Remote Europe Commercial Tech Support Specialist

GenScript; Germany (OH); On-site; USD 57,188 - 80,063; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid parental leave

Job summary

GenScript is looking for a Commercial Technical Support Specialist to enhance its market presence in Europe for immunology cell separation products. The role involves providing technical support and implementing non-sales strategies to effectively promote products across the region.

The candidate should have at least a master's or PhD in life sciences and explore market dynamics and support R&D efforts. The ideal applicant is proactive and has strong communication skills.

Qualifications

• 1–2 years of experience in commercial roles in life science.
• Experience with catalog-based product portfolios is a plus.
• Fluency in English; German/French/Chinese is a plus.

Responsibilities

• Formulate non-sales strategies for cell separation products.
• Provide technical support for the immunology cell separation line.
• Conduct customer mapping and profiling within the territory.

Skills

Market research and analysis

Communication skills

Problem-solving

Cross-departmental collaboration

Education

MSc / PhD in relevant fields

Job description

GenScript is looking for a Commercial Technical Support Specialist to enhance its market presence in Europe for immunology cell separation products. The role involves providing technical support and implementing non-sales strategies to effectively promote products across the region.

The candidate should have at least a master's or PhD in life sciences and explore market dynamics and support R&D efforts. The ideal applicant is proactive and has strong communication skills.